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abs hamm Windows 10 upgrade missing MSVCR110.dll
I recently upgraded to Windows 10 and now when I start my machine I get an error message for AVGUIX.EXE saying I am missing MSVCR110.dll.
I have tried uninstalling & reinstalling which didnt work. I then tried the AVG remover tool which also didnt work. Everytime I try installing, I get the same error message.
Not sure where to go from here
I have tried uninstalling & reinstalling which didnt work. I then tried the AVG remover tool which also didnt work. Everytime I try installing, I get the same error message.
Not sure where to go from here
Sorry for the inconvenience caused. I would request you to try running our AVG Remover tool in Safe Mode.
To download the AVG remover tool, please use the below links:
1)For 32-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x86_2015_5501.exe
2) For 64-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x64_2015_5501.exe .
To boot your PC into Safe Mode please follow the instructions mentioned in this link: http://avgread.me/1JwmD6g . Please do let us know the status of this. Thank you.
Thankyou for this, but I tried what you suggested and I still get the same error message upon startup and am still unable to download AVG free.
Any other suggestions?
Cheers
Abs
I will help you with the issue,
I have sent an email regarding this issue,
Please follow the email instructions.
Thank you
_crtCreateSymbolicLinkW not found in DLL-library C:\WINDOWS\SYSTEM32\MSVCP110.DLL even the file exist in that library.
What should I do?
I have sent you an email with instructions regarding the issue, please follow the instructions.
Thank you.
I certainly understand your concern. I have sent you an email instruction to get connected with our technical support team. Please follow those instructions to get in touch with them and you should be able to resolve your issue. Thank you
We certainly understand your concern. I have sent you an email instruction to get connected with our technical support team. Please follow those instructions to get in touch with them and you should be able to resolve your issue. Thank you
Would love to help you all out with that email but I never actually got one! Im still getting the same error message...
Apologies.
Abs
We have sent email instruction to get connected to our remote technician. Please click on that link and get connected to them, they will help you in fixing the issue for you. Thank you for understanding. Please feel free to contact us for any further assistance.
I have the same issue !! I just updated windows 10 and now i can run avg, unistall it og re-install it - what to do ?
I request you to reinstall the product and check if you are able to fix this.
Thank you.
https://www.microsoft.com/en-us/download/details.aspx?id=48145
will get you the 2015 installer: windows c++ 2015 redistributable for Windows 10
Download the 32 or 64 bit VCR installer as necessary....
Run the installer as admin
Probably best to uninstall all AVG products from control panel
then:
Download and run the AVG uninstaller:
1)For 32-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x86_2015_5501.exe
2) For 64-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x64_2015_5501.exe
run that.
Download the latest AVG Anti-virus installer and re-install as admin.
This has happened to me twice now after Windows 10 has installed updates.
We are very sorry for the inconvenience caused. I have sent you an email with further instructions to be followed to get our additional support.
Please feel free to contact us for any further assistance. Thank you.
I got the same problem, could you please send me detailed instructions?
Regards,
Janko
I have sent you an email to speed up the resolution. Please check your inbox and you will be fine.
Thank you.
We have sent you an email to speed up the resolution. Please check your inbox and you will be fine.
Thank you.
I have the same problem. Seeing as this forum is getting quite big, how about posting a solution to everyone instead of sending e-mails? I can't use AVG now with the exact same error and problem, yet you send solutions via e-mail instead of posting it on your website. AVG was running fine on Windows 10 until Windows updated itself this week. Seeing I'm not the only one with this problem perhaps contacting your clients everywhere with a solution? Please assist as I'd like for my PC to be protected.
Mark
Thank you for contacting us. We would request you to have a look at the steps in this article http://avgread.me/1Ens2g7 to resolve your issue. Thank you.
I have tried uninstalling & reinstalling which didnt work. I then tried the AVG remover tool which also didnt work. Everytime I try installing, I get the same error message.
We request you to download the Microsoft tool from this link: http://www.microsoft.com/en-au/download/details.aspx?id=30679 and install it on your PC.
Also use our remover tool to completely remove all the components of AVG and install the program again.
To download the AVG remover tool please use this link: http://aa-download.avg.com/filedir/util/AVG_Remover.exe
2) Run the downloaded tool and follow the instructions displayed on your screen.
NOTE: Once the AVG Remover Tool has done with its process. Please go to the C drive and look for a folder named as "AVG Remover" and I request you to delete it manually.
If you are using our AVG free antivirus, then please use the below link to download it.
For 32 bit: http://files-download.avg.com/inst/mp/AVG_Antivirus_Free_x86_694.exe
For 64 bit: http://files-download.avg.com/inst/mp/AVG_Antivirus_Free_x64_693.exe
Please feel free to contact us should you need any assistance.
I got the same problem, could you please send me detailed instructions?
Regards,
cheers,
Rasmus
We are sorry to hear about the inconvenience caused. We would request you to download and install the Visual C++ Redistributable package by following instructions on the following page:
http://www.microsoft.com/en-us/download/details.aspx?id=30679
Restart your computer, and then run AVG installation again.
Thank you.
Sorry for the inconvenience caused.
We have sent you an email with further instructions to be followed to get our additional support.
Please check for the email on spam or junk folders if it is not present in the inbox.
Please email me with a solution.
We are sorry for the inconvenience caused. We appreciate your valuable efforts in resolving the issue. I have just sent you an email with the instructions to get connected with AVG Technical Support team. Please follow the email instructions to get further assistance to resolve the issue. Thank you.
We apologize for the inconvenience caused.
We have sent you an email instruction to get connected with our technical support team. Please follow those instructions to get in touch with them and you should be able to resolve your issue.
Please feel free to get back to us for further assistance.
Thank you.
We apologize for the inconvenience caused. I have just sent you an email with the instructions to get connected with our senior technical support team. Please follow the email instructions to get additional support to resolve the issue. Thank you.
We regret the inconvenience caused. To resolve the issue, did you try installing Visual C++ Redistributable package? If not, download and install the Visual C++ Redistributable package from the page http://www.microsoft.com/en-us/download/details.aspx?id=30679 and let us know the status. Thank you.
Sorry for the inconvenience caused.
Have you downloaded and installed this http://www.microsoft.com/en-us/download/details.aspx?id=30679 Microsoft tool?
I dont understand since of course it can't start the program....I removed it with the tool for removing the program due to it being incompatible with my Windows 10 OS. When the program was removed, I should have stopped getting these errors. Even before I removed it, when Id try to reinstall the program it failed so thats why I finally looked up how to remove it and found another users post in which someone here gave him the link to removing AVG.
Sorry for the inconvenience caused.
Have you downloaded and installed this http://www.microsoft.com/en-us/download/details.aspx?id=30679 Microsoft tool?
AVG Guru
Installation failed
Error code : 0xE001D012
Description : Event exec_finished
avguix.exe - Application Error
The application was unable to start correctly (0xc000007b).
I can't uninstall AVG Web TuneUp by AVG Remover.exe and uninstall by windows10
You can find answer to your question together with your another post here https://support.avg.com/answers?id=906b0000000LPzn .Please try to keep whole conversation in one question/thread to speed up resolution. Thank you.
We regret the inconvenience caused. To resolve the issue, did you try installing Visual C++ Redistributable package? If not, download and install the Visual C++ Redistributable package from the page http://www.microsoft.com/en-us/download/details.aspx?id=30679 and let us know the status. Thank you.