Home Support

<  Back to Homepage

AVG Support Community

Share tips and solutions on AVG Products

Have a question?

Community topics

Browse by categories

AVG Gurus

These community experts are here to help

  • (AB) Alan Binch
  • (BA) Borislav Angelov
  • (VB) Vladimir Bartl
  • (SK) Subhadeep Kanungo
  • (MS) Miloslav Serba
ShowAll Questionssorted byRecent Activity
henni doelemanhenni doeleman 

download

have bought antivirus on 1 August and it does not work I have a degree error licenci number for internet business development Executive while the program will send me PC TuneUp and I can not download the anndere program
Best Answer chosen by henni doeleman
henni doelemanhenni doeleman
Dear gentleman I have purchased AVG Anti-virus 2015 but they sent AVG PC tuneUp 2015 and I got a license number for AVG Anti virus and that is incompatible with that since 1 August, I'm trying to get it right but I can't Henni, you do not understand what the problem is to whom you send the licence number that light on but you have to program the anti-virus 2015 to send me because I the licence number by, hopefully you understand it now.

All Answers

KishoreKishore (Avast) 
Hello Henni. Please send us a screenshot of the issue that you face and also I request you to let us know if you have installed any previous version of AVG (FREE,TRIAL,PAID) or any other antivirus and the error code that you received. Thank you.
henni doelemanhenni doeleman
Dear gentleman I have purchased AVG Anti-virus 2015 but they sent AVG PC tuneUp 2015 and I got a license number for AVG Anti virus and that is incompatible with that since 1 August, I'm trying to get it right but I can't Henni
Aravind GnanamurthyAravind Gnanamurthy (Avast)
Hello Henni.
I apologize for the inconvenience. I have sent the license number of AVG Antivirus product to your email id. If you still face any issues with it, I request you to contact our Sales team via the below link https://support.avg.com/support_sales?l=en_US and choose chat us online at the end of the page. Please feel free to contact us back for any further assistance. Thank you.
henni doelemanhenni doeleman
Dear gentleman I have purchased AVG Anti-virus 2015 but they sent AVG PC tuneUp 2015 and I got a license number for AVG Anti virus and that is incompatible with that since 1 August, I'm trying to get it right but I can't Henni, you do not understand what the problem is to whom you send the licence number that light on but you have to program the anti-virus 2015 to send me because I the licence number by, hopefully you understand it now.
This was selected as the best answer
AvinashAvinash (Avast) 
Hello Henni,
We certainly understand your concern. We have sent you an email instruction to get connected with our technical support team. Please follow those instructions to get in touch with them and you should be able to resolve your issue. Thank you.
Ask a question
Struggling with non-AVG technology? We can fix that, too!