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DAVID NICHOLLSDAVID NICHOLLS 

INSTALLING AVG FREE 2015

ATTEMPTING TO INSTALL AVG FREE 2015, I RECEIVE THE FOLLOWING ERROR MESSAGE JUST AS INSTALLATION FILES ARE DOWNLOADED: 
 
"Error loading type library/DLL (0xC007001D)"
 
I CAN WORK AROUND THIS BY INSTALLING AVG FREE V.9 WITHOUT ANY PROBLEM.
Best Answer chosen by Zbynek (AVG Technologies) 
DAVID NICHOLLSDAVID NICHOLLS
Dear Avinash ~ I am afraid to say that the two applicable download installation files AVG_Antivirus_Free_692.exe and AVG_Antivirus_Free_x86_694.exe (32 bit) on the above link: 
http://www.avg.com/us-en/download.prd-afh-free produce the same error message as posted at the very top of this thread.
However,  SUCCESS! SUCCESS!  using:
http://files-download.avg.com/inst/av/avg_free_x86_all_2015_ltst_222.exe, kindly offered by Norton Fern above and obtained from:  https://www.techmesto.com/avg-2015-offline-installer-standalone/

The installation file worked perfectly and I am now running AVG Antivirus Free 2015 (Build 6140).

Somehow, AVG, it would seem a critical "difference" has crept into some of your installation files.

All Answers

Aravind GnanamurthyAravind Gnanamurthy (AVG Technologies)
Hello David.
I apologize for the inconvenience caused. I request you to uninstall the previous version of AVG free in your pc and then reinstall AVG back in your pc to get your issue fixed.

I would request you to run AVG remover tool based on your OS (32-bit or 64-bit) to completely remove AVG and then re install. To determine whether your OS is a 32-bit or 64-bit, please click on this link. http://support.microsoft.com/en-us/kb/827218

To download AVG Remover tool for 32-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x86_2015_5501.exe
To download AVG Remover tool for 64-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x64_2015_5501.exe
Aravind GnanamurthyAravind Gnanamurthy (AVG Technologies)
NOTE: Once the AVG Remover Tool has done with its process. Please go to the drive where you installed this tool and look for a folder named as "AVG Remover" and I request you to delete it manually.

To install AVG Antivirus free back in your pc please use the following link http://files-download.avg.com/inst/mp/AVG_Antivirus_Free_692.exe . Please feel free to contact us back for any further assistance. Thank you.
DAVID NICHOLLSDAVID NICHOLLS
Thanks Aravind ~ I worked through the procedure above but unfortunately the error message persists. I am beginning to think I may have a corrupt or missing operating system file though this does not explain to me why I am able to install the earlier version of AVG (V 9.0) with no trouble at all.  I am running Wndows XP (32 bit).
Mohammed ThameemMohammed Thameem (AVG Technologies)
Hello David
I sincerely apologize for the difficulties you are currently experiencing. I have sent an e-mail to you, please use the e-mail and get connected with Remote Team. Our Remote Technicians will look into your computer and will resolve it for sure. Thank you.
Florence ChatlinskiFlorence Chatlinski
I meet same problem. what's the solution ?
Alan BinchAlan Binch
Other Florence Chatlinski posting (https://support.avg.com/answers?id=906b00000008nehAAA).
AVG Guru
Peter McGrathPeter McGrath
I am having the same issue, do you think its a virus :-)
AvinashAvinash (AVG Technologies) 
Hello David. Could you please let me know which service pack is installed on your computer? Please be informed that the latest version of AVG is compatible with Windows XP SP3 and the later version of Windows only.
Please contact us back should you need any further assistance. Thank you.
AvinashAvinash (AVG Technologies) 
Hello Peter.
I do not think it is a virus issue. Have you tried to follow the instructions provided by Aravind his initial post? Please try those steps and contact us back should you need any further assistance. Thank you.
DAVID NICHOLLSDAVID NICHOLLS
Dear Avinash ~ I am operating Windows XP fully updated and with SP3.

Best Regards,

David
Donald SiegelDonald Siegel
I too am experiencing the Library/DLL 0xC007001D failure. Windows XP Pro 32 Bit SP3 (fresh install).
I have followed the above instructions to the same results.
John FalkJohn Falk
Same problem exactly. Bare bones WinXP SP3. Did the removal tool and reinstall and get the same error.
Doesn't anyone know what the problem was that the caused the programmer to post 0xC007001D?
Hope someone has the answer
 
BalasubramanianBalasubramanian (AVG Technologies) 
Hello John and Donald,

Sorry for the inconvenience caused. To look into this issue, I have sent you an email with instructions to be followed to get our additional support. Please check for the email on spam or junk folders if it is not present in the inbox. Thank you.
Sreedevi PadmakumarSreedevi Padmakumar (AVG Technologies)
Hello Anthony,
Thank you for the information.  Please follow these steps to send us diagnostic information from your computer. This information will allow us to analyze the situation and provide you with solution:
Click this link http://www.avg.com/filedir/util/AVG_SysInfo.exe to download the AVG SysInfo tool.
Run the downloaded tool.
Click Accept to confirm the license agreement, and then click Continue.
Once the screen Output created is shown, fill in any additional details, or click Attach if you want to attach any additional files, such as screenshots.
Click Send, fill in your email address, and then click Send again.
We will analyze the received files and provide you with further information.
Thank you.
Anthony S.Anthony S.
Thanks, Sreedevi.

I've run the tool, sent the data and am awaiting the solution. Should it be helpful, below is my original post from earlier today, which I deleted. (There's no need to reply to it again.)

==================================================

Hi AVG,

I have the same problem: shortly after all files have been extracted, I get a dialog with the message "Error loading type library/DLL (OxC007001D)". Installation goes no further.

User-added image

There's never been any version of AVG anti-virus, or any other AVG product, installed on my current machine setup so the problem can't be leftover files or settings. Is the installation process expecting a file to be present that isn't on my system?

My operating system is Windows XP Service Pack 3. It's a relatively recent installation and has been carefully looked after so I doubt it's infected with a virus.

Advice or assistance would be appreciated.

Ant

==================================================
 
Norton FernNorton Fern
I am having the same prolbem with an XP Sevice Pack 3 machine as well.  Did all the above in all the suggestions and still getting the 0xC007001D error message. I think it has more to do with XP and maybe the CPU in it.  Some programs (Like latest version of LogMeIn) will not run on an older CPU using older SSE instruction set extension.
Anthony S.Anthony S.
As it happens, my machine has the SSE instruction set. If you haven't already, Norton, run the AVG SysInfo tool and see what AVG say.
Divya KannanDivya Kannan (AVG Technologies)
Hi David,
Sorry to know that. It seems like you are installing 2016 version. Please try to install AVG using this link and check if it is working fine. http://files-download.avg.com/inst/av/avg_free_stb_all_6140p1_686.exe
Please feel free to contact us for any further assistance. Thank You.
DAVID NICHOLLSDAVID NICHOLLS
Hi Divya ~ No, No.  I'm afraid the problem still persists exactly as originally reported: 
Shortly after all files have been extracted, I get a dialog with the message "Error loading type library/DLL (0xC007001D)". Installation goes no further.

[User-added image]

As mentioned from the beginning, I can install an old version of AVG Free (V.9.) so the key to this problem must lie in the way the installation program interrogates the computer in which installation is being attempted.
Anthony S.Anthony S.
Hmmm... Easy on the Ctrl+C, Ctrl+V, David.

After looking at my diagnostic report, the advice from Customer Care was... upgrade Windows (and add some RAM while you're there)--this was before instructing me to remove all traces of past installations, even though I'd explained that I've never had AVG on my machine.

I asked asked them to look at the problem again.
Pedro BearPedro Bear
I have the same problem with a bare bones installation of XP SP3 on an old laptop with limited ram (350 mb max).
I also have an old PC which does not support SSE instructions but has 2Gb ram which runs AVG 2015 OK.
This may point to this being an installed ram  problem rather than SSE as mentioned in the Anthony S post.
As with others AVG 9 runs fine.
 
Norton FernNorton Fern
This is not going to make anyone happy, but I found an AVG Free 2015 full offline version (not at AVG) and it installed just FINE.  I don't know if it is a CPU (SEE architicual/instuctional) problem or a RAM problem (528 MB installed), but the latest and greatest version of AVG Free will NOT install on my Windows XP Pro PC.
DAVID NICHOLLSDAVID NICHOLLS
Hi Norton! Where did you find the AVG Free 2015 full offline version (not at AVG) ~ what a mystery that it works! By the way I have an AMD Athlon 2400  2 GHZ CPU, 2 GB RAM ~  but still no go for me, I am stumped.
Norton FernNorton Fern

David, I found it on this page: https://www.techmesto.com/avg-2015-offline-installer-standalone/

The specific file I used is:  http://files-download.avg.com/inst/av/avg_free_x86_all_2015_ltst_222.exe

It seems to be working fine to me, but use at your own risk. I am hoping that AVG somehow doesn't take it down.

Anthony S.Anthony S.
So after asking Customer Care to look at the problem again I get a template e-mail reply...
 
AVG carefully monitors the quality of our products and the service we provide, therefore all feedback from our customers is important to us. If you have a specific experience with AVG products that you would like to share with us, we would appreciate hearing about it. If you have any queries, please feel free to contact us back.

I just did..?!

The physical RAM in my machine is only 496 MB, but I can't see that being the problem. I have three times that in virtual RAM, which is more than enough.

It was an off-line installer I was trying to run, albeit a "694" executable and not Norton's "222" above. The latter is, as far as I can tell, version 2015.0.6122, released 31 July 2015. I suspect that between then and now, AVG changed the installer software somehow and now (for some) it doesn't work.

Here are some other recent versions at FileHippo if anyone wants to try them. The one to avoid is 2016.0.7134. http://filehippo.com/download_avg_antivirus_32/history/ (http://filehippo.com/download_avg_antivirus_32/history/)

The problem with using even a slightly older version is that at some point you will need to update and unless AVG resolve this issue, that isn't going to be possible.
 
Anthony S.Anthony S.
Hi Sreedevi. As you can see, I've had no success resolving this issue with the SysInfo tool. Could you get an AVG technician to look into it..?
 
AvinashAvinash (AVG Technologies) 
Hello Anthony & David.
You can download the offline installation files for AVG 2016 version here http://www.avg.com/us-en/download.prd-afh-free . Thank  you.
DAVID NICHOLLSDAVID NICHOLLS
Dear Avinash ~ I am afraid to say that the two applicable download installation files AVG_Antivirus_Free_692.exe and AVG_Antivirus_Free_x86_694.exe (32 bit) on the above link: 
http://www.avg.com/us-en/download.prd-afh-free produce the same error message as posted at the very top of this thread.
However,  SUCCESS! SUCCESS!  using:
http://files-download.avg.com/inst/av/avg_free_x86_all_2015_ltst_222.exe, kindly offered by Norton Fern above and obtained from:  https://www.techmesto.com/avg-2015-offline-installer-standalone/

The installation file worked perfectly and I am now running AVG Antivirus Free 2015 (Build 6140).

Somehow, AVG, it would seem a critical "difference" has crept into some of your installation files.
This was selected as the best answer
Craig ChapelCraig Chapel
Hi DAVID NICHOLLS,

Thanks for the offline installer link, it works like a charm until AVG does an update a couple of minutes after instaling. So i just uninstalled and re-installed and diss-abled my network connection until i turned off updates until AVG get their act together. They seem to be becoming like Microsoft and trying to Push Us into upgrading our OS and PC`s as like a few of you guys in here i`m still running XP-SP3 32 Bit on and AMD 2000+(1.6GHZ with 2 GB of ram, have had it for about 10years and works fine), so if it ain`t broke, don`t fix it.. Avinash is probably running the latest and not so greatest...  ;)
DAVID NICHOLLSDAVID NICHOLLS
Hi Craig,

Pleased it worked for you ~ the real thanks go to Norton Fern ~ his post post above provided the breakthrough that got us working. Thanks again, Norton.
Anthony S.Anthony S.
There's that echo again... :/

The risk is that if you don't update the AVG software, you may not be adequately protected. Don't forget also that Microsoft stopped issuing o/s updates for Windows XP back in 2014, cautioning that XP can no longer be considered secure, period. (Whether or not and how much salt you take with that is up to you).

The problem is the installer, not the software. As such, I can see it carrying forward from release to release--unless AVG sit up and take notice,
 
Anthony S.Anthony S.
Hello, Avinash. I did explain that it was the off-line installer that I was having trouble with. In fact, it's the very same version you linked to. Would you please get an AVG technician to look into this?
Aravind GnanamurthyAravind Gnanamurthy (AVG Technologies)
Hello Anthony,
We apologize for the inconvenience caused.
Could you please let us know whether your system runs in Windows XP Service Pack 1 or 2 or 3? so that we are happy to help you further. Please feel free to contact us back for any further assistance. Thank you.
Anthony S.Anthony S.
Hello Aravind. It's Service Pack 3. See my 1 October post.
BalasubramanianBalasubramanian (AVG Technologies) 
Hello Anthony,

I guess this issue is because of low disk space on your hard drive. I would request you to free up some disk space or trying installing AVG program on the local disk where you have more free disk space. Please let us know that status of this. Thank you.
Frederick FroudeFrederick Froude
Hi AVG,
I have the same problem on an old but necessary Athlon XP 2400 running Win XP SP3, it has installed AVG Free 2015 but the updates produce the error 0xC007001D, interestingly it then tells me the update was successfull. Now I have another pc with a more recent dual core processor also running Win XP SP3 and AVG Free 2015 updates without a problem on that.
I strongly suspect an SSE instruction set problem here, the old Athlon only has SSE1.
It may not be anything AVG have done with the update installer, but the software or pc used to write it may have been updated and this SSE problem has got in.
You won't be the first software house not to notice this, but it will restrict your customer base as they leave you if it's not fully investigated and fixed.
Good luck
Fred
Vennila NagarajanVennila Nagarajan (AVG Technologies)
Hi Fredrick,
Thank you for your concern about our AVG products. To analyze this issue we will need some diagnostic information.
Please follow these steps to send us diagnostic information from your computer. This information will allow us to analyze the situation and provide you with solution:
1) Click this link http://www.avg.com/filedir/util/AVG_SysInfo.exe to download the AVG SysInfo tool.
2) Run the downloaded tool.
3) Click Accept to confirm the license agreement, and then click Continue.
4) Once the screen Output created is shown, fill in any additional details, or click Attach if you want to attach any additional files, such as screenshots.
5) Click Send, fill in your email address, and then click Send again.
6) We will analyze the received files and provide you with further information.

Once the file is sent it will be analyzed by our level two technical team and they will communicate only via email.
Anthony S.Anthony S.
@Frederick So far, yours is the only reasonable explanation offered on this thread. It's a shame AVG don't seem to be listening.

@Vennila Is there really any point submitting a SysInfo report? When you do, you're not given a solution, just told to upgrade to a different version of Windows.

@Balasubramanian My problem isn't low disk space. I have over 20 GB free. By you're own admission, you're simply guessing now.

@AVG There is an issue with your installer. Would you please arrange for a technician to look into it?

 
Norton FernNorton Fern

To Anthony S: My version 2015.0.6122 that I installed from the link I mentioned in a previous comment in ths thread self-updated last night successfully and is now version 2015.0.6172. Unfortunately the first level support people don't know why we had trouble, or are not telling us. I get the same copy and paste replys from them that everyone else has.  What is being offered does not help, leads us in long wobbly circles, and buys the AVG programmers enough time to fix the problem (at least to this extent).

Moral of the story:  Complain until it gets fixed and be happy when it is. Just don't expect AVG to own up to anything or offer any real help.

Alok KumarAlok Kumar (AVG Technologies)
Hello,
We apologize for the inconvenience caused. We would like to take over your system and check on that so that we will be able to determine the root cause of the issue? Our remote experts will definitely be able to resolve that for you in no time. I've sent an email instruction to get connected with our remote technician.
Feel free to contact us again for any further assistance.
Thank you.
Chris PugsonChris Pugson
So it's not just me.  I have difficulties with Windows XP SP3 but now realise that this problem has saved me from installing AVG 2016 free.  Having decided to remain with AVG 2015 free, I find that the 2015 installation files try to install AVG Zen and 2016 which I do not want.  If you do remove 2015, there seems to be no way back to AVG 2015, the way things are with the 2015 installation wizards.

Whatever your operating system, do not install AVG 2016 unless you really want it as it seems that there as yet no AVG removal utilty to properly clean ou AVG 2016/Zen (or, at least, I cannot find one).

AVG 2015 works beautfully.  Shame about the installation files.
Alok KumarAlok Kumar (AVG Technologies)
Hello David,
AVG carefully monitors the quality of our products and the service we provide, therefore all feedback from our customers is important to us. We'll take your feedback seriously and we're trying to fix all the issues with AVG free Antivirus 2016.
Feel free to contact us again for any further assistance.
Thank you.
Anthony S.Anthony S.
Hi Norton. Thanks for the information. However, I suspect that version 2015.0.6172 is just another pre-bug, albeit more recent, version. (Unfortunately, I couldn't find an off-line installer for that version to verify that.) The ones to look out for, I imagine, are the 2016.0.XXXX builds onwards.

I concur. AVG has plainly outsourced its customer support. I'm beginning to wonder if staff are paid by the message rather than by the hour. That would explain the prompt and curteous, but ultimately fruitless replies.

Or have I spoken too soon..?
Anthony S.Anthony S.
Hello, Alok. Thanks for the reassuring message. Are you saying that the development team does actually know about this fault?
ZbynekZbynek (AVG Technologies) 
Hi Anthony,
2015.0.6172 is latest version of AVG 2015 released 10/8/2015.
Thanks
Anthony S.Anthony S.
Thanks, Zbynek. I'm wondering if there's been some confusion...

Are the 2015 and 2016 versions two different versions that AVG maintains in parallel? If so, is the error is attributable only to the 2016 version and is it this version that in fact has everyone on this thread has been unwittingly reporting errors with (as Divya suggested), not version 2015?
 
ZbynekZbynek (AVG Technologies) 
Yes, they are different versions. Unfortunately IMHO 2015 is latest version of AVG which can be installed on old CPU because 2016 contains chromium (chrome doesn't support old cpus).
Thanks
Anthony S.Anthony S.
Thanks, Zbynek. It's good to have an explanation at last.
Donald SiegelDonald Siegel
Thanks for the heads up.
What is the solution then for those who still have an XP box for old project maintanence?
ZbynekZbynek (AVG Technologies) 
Hi Donald,
You can stick to 2015 version, It might be good idea to disable program updates (virus updates should remain enabled from security reasons) to prevent possible upgrade to 2016 version.
Thanks
Kiryl VerenichKiryl Verenich
The same issue. I've Windows XP SP3 32bit. Tried to run AVG Remover, but it didn't help.
ZbynekZbynek (AVG Technologies) 
Hi Kiryl,
Did you tried installation using 
http://files-download.avg.com/inst/av/avg_free_x86_all_2015_ltst_222.exe after running remover tool?
Thanks
Kim FischerKim Fischer
Hello Everyone :)......Okay, I found a site where many versions of AVG downloads are located: http://filehippo.com/download_avg_antivirus_32/63492/   (Look on the far right side of the page.)  After getting the same error message as you all when trying to install the newest version, I gave up and tried finding an older version for my Win XP svc pk 3 machine. I chose the latest 2015 version, 2015.0.6140, and it installed just fine. Hope this helps!
Anthony S.Anthony S.
Just to note that the download links for all of the most recent 2015 versions on the FileHippo site seem to lead to the same download--the "222" .exe file. I'm not sure which of the 2015 versions this is.
DAVID NICHOLLSDAVID NICHOLLS
IS THIS PROBLEM EVER GOING TO BE ADDRESSED?

Having successfully downloaded AVG Free 2015 using Norton Fern's link (posted Oct 5th above), I am now getting the original problem when it tries to upgrade to (I presume) AVG Free 2016: "Error loading type library/DLL (0xC007001D)". Yes, it is back again!!!!! Fortunately it does not harm my installed version which is currently AVG 2015.0.6173, Virus db 4450/10878.

CAN SOMEONE, PLEASE, GIVE THIS PROBLEM SOME MORE ATTENTION? THANKS. 
ZbynekZbynek (AVG Technologies) 
Hi David,
Unfortunately 2016 version is not and most likely will not be supported on your HW because of dendency on Chromium.
Thanks
DAVID NICHOLLSDAVID NICHOLLS
Oh, what a pity. It is a shame you could not cobble together a "Hotfix" as was recently devised for people, with older hardware, who were experiencing similar problems with the installation of recent versions of Malwarebytes (versions 2.1.8. and 2.2.0). Link:

https://forums.malwarebytes.org/index.php?/topic/173979-malwarebytes-220-sse2-hotfix-for-old-pcs/

Regards
Karl EllisonKarl Ellison
While the "222" .exe file installs and runs fine (thank-you!) I'm now badgered to "Update AVG Now" with a pop-up each time I boot up, even though I have program updates disabled. 

Has anyone figured how to squelch these?
Roberta JohansenRoberta Johansen
I am with Karl now It installed okay but now it asks for pop ups and when it installs an update it says installed okay but then the error message comes up again as well.

Roberta T Johansen.
David CollinsDavid Collins
@ Everyone

Please has anyone managed to get a successful AVG 2016 install on an XP Machine ?

Kind Regards
David.
DAVID NICHOLLSDAVID NICHOLLS
No luck with installing AVG 2016 on my XP machine ~ same old problem, see my post of October 22nd above. I am currently running AVG 2015 which updates on a daily basis OK, but flatly refuses to accept the upgrade to AVG 2016 for the same old reason. It seems to me to be a problem with the installer and unless resolved, XP users (whose numbers seem to be seriously underestimated) will just have to make do.

David Nicholls
JanJan (AVG Technologies) 
Hi all,

@Karl & Roberta: This is triggered by the campaign not the update itself. We are now upgrading older AVG versions to 2016.

@DAVID NICHOLLS: I'd like to ask you for the AVG SysInfo output http://download.avg.com/filedir/util/AVG_SysInfo.exe? This tool collects AVG ans System log files which are required for further analysis.

Thanks
Norton FernNorton Fern
From the "For Whatever it's worth AVG Free Department":  My older XP PC's that have an SSE1 class CPUs are currently running AVG 2015.0.6173 and are receiving database updates and ARE NOT nagging me to update to AVG 2016. Run Program Update Schedule is ON.

My newer XP PC's that have an SSE2 class or better CPUs are currently running AVG 2016.0.7227 and are receiving database updates. Run Program Update Schedule is ON.
Jack TheLabRatJack TheLabRat
   I've watched the exchanges here with dismay.  I have a mixture of old and new machines in the house.  Two run with AMD Athlon 32-bit CPUs that produce the 0xC007001D error that appears throughout the accounts above.  They also lack the fabled SSE instruction extension.  I looked those up several years ago when one of the software groups where I worked was having a similar problem.  I'm willing to bet that the problem with AVG's .dll library has nothing to do with Chrome code.  Instead, not long ago in a dusty laboratory, someone accidentally misconfigured a compiler to emit SSE2 instructions. To fix the problem, one flips a command line switch and recompiles the offending library.  The compiler will replace the SSE2 instructions with macros - a little slower, but probably not noticeably so in an antivirus application. 
   If AVG intends to withdraw support from older CPUs, it should be clear about it so those of us who have them can move on.  As things are, AVG is wasting the good faith of the blog's contributors by offering canned pieties instead of a fix.  Two months is a long time.
Alun GAlun G
Ditto to all that Jack said above. XP sp3 and SSE1 here, my AVG free 2015 suggested an upgrade and the install bombed out with the 0xC007001D error.

I lost video on Skype a few years ago because it wanted SSE2. MS didnt admit that for years, just all web cams missing from list: ironically it was their own make of Web cam too! Chrome stopped updating over a year ago for the SSE issue too - but thankfully I use Firefox!

So after all this it is CPU architecture that did for AVG and not hard disk space, memory or Os.

Is it just the install that wants this bit of Chrome or does the AVG runtime need it?

When do we get a definitive answer to this? And when will install and system requirements be enhanced to mention this?
Robert YaegerRobert Yaeger
AVG, I hope you are listening. This problem is caused by running a version of AVG that relies on hardware that supports certain SSE extensions. Older Pentium IIIs do not. I had this same problem 2 years ago with  TURBO TAX. They found that they were using a component in .NET that relied on the SSE extensions. They eventually did their recompile with the correct switch settings and fixed the problem and sent me a working version. Also TURBO tax for the following year did not exibit this problem. I really believe this is a simple fix on your part once you understand the problem. Time to step up and fix this. There are a lot of users out here that have depended on you for years. If they are like me, they are considering upgrading to the non-free version. Your product can very easily be backward compatible. Instead you are saying "too bad, so sad, you need to upgrade". for alot of us, that would be a major undertaking. Please place a little more priority on the needs of your users. We deserve better..
JanJan (AVG Technologies) 
Guys, thank you for your comments. The AVG is now using Chromium which require the SSE2 instructions to work. I don't have any solution for other than installing older version of AVG.

I'm also passing your feedback to concerned team.
Guillaume GUITARIANGuillaume GUITARIAN
Hello eveybody,

Same probleme here, winXP SP3 + athlon 2500+ same error code.

Not possible to install 2016 version of AVG.

This is the computer of my parents, where they use to work on their application everyday, so must i change my favorite Antivirus App for an other ???
Aravind GnanamurthyAravind Gnanamurthy (AVG Technologies)
Hello Guillaume,
Please be informed that the current CPU is not support as it does not have SSE2 instruction set. Have a look at the following artilce https://en.wikipedia.org/wiki/List_of_AMD_Athlon_XP_microprocessors .
Your patience is much appreciated.
Alice SteinkeAlice Steinke
Well, the best answer does not work anymore.  I found the AVG 2015 executable, right where the answer says it is. My company has not approved the use of AVG 2016 yet, so I was glad to find it.

However, when I opened the executable, I am transferred to this AVG site - http://www.avg.com/us-en/2607, explaining that 2015 is obsolete and my download will continue, but replaced with 2016 instead.

So Thanks AVG! This does not help me at all.
KishoreKishore (AVG Technologies) 
Hello Alice,
We are extremely sorry to keep you informed that the 2015 version of the AVG program is no longer available for download. We kindly request you to install the latest 2016 version of the AVG program. Please feel free to contact us for further assistance.
Thank you.
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