When I right click on a large .exe file (200MB) Windows explorer freezes for 15-30 sec and in Task manager I see that during that time "AVG Scanning core module server part" is active consuming ~30% CPU time. Very annoying! It happens on .exe file with digital signature, downloaded from the internet.
Hi Andrei, I will help you with the issue, As I understand when you open a large .exe file the internet explorer freezes. Is that correct ? did you mean windows explorer or Internet Explorer ? why do you have to open .exe file and windows explorer at the same time ? Do you want to disable AVG from scanning this file ?
And which AVG program have you installed in your computer, Please let us know and we will solve the issue . Thank you
Dear Hari, Thanks for Your response. To Your questions: 1. To examine a large .exe file I use Windows explorer as I have clearly written, not Internet explorer. Internet explorer has nothing to do, forget it. 2. Actually I do not open the file, I just right mouse button click on it to check its properties and "AVG Scanning core module server part" is activated automatically, scan lasts for 15~30 sec wasting my time. I want to disable scanning files on right mouse button click over a file. 3. AVG FREE version is 2015.0.6140, virus database 4419/10725, Windows 10 64 bit
Hello Andrei. Thank you for the information. I would request you to uninstall AVG 2015 completely using AVG remover tool based on your OS (32-bit or 64-bit) to completely remove AVG and then re install AVG 2016 free version. To determine whether your OS is a 32-bit or 64-bit, please click on this link. http://support.microsoft.com/en-us/kb/827218 . To download the remover tool, please click on this link: http://www.avg.com/utilities .
Hello Andrei. Thank you for trying out the suggestion and I appreciate your efforts. May I know what is the file size you are right clicking on? Usually AVG Resident shield check your files before you open them. Maybe the file size is big enough for AVG to scan it for up to 15-30 seconds.
Hello Andrei. I see that Hariharkumar has tried to assist you further via email but the email he sent has been undelivered due to wrong receiver's email address. Please check your email address used to contact us here and I would request you to contact our technical support ( https://support.avg.com/support_contact_form ) for further assistance. Thank you.
Hello Andrei. We apologize for the inconvenience caused. We are unable to reach you through the email address, so please click this link http://avgread.me/1NLYUPW to reach our chat technician to assist you in the better way. Thank you