Hi, since September 27th my AVG internet security program doesn't make progress in scanning anymore. The system says scanning is working but I do not see the progress barr anymore and no new scanning reports are produced. I have a licence till december 2016 so that shouldn't be the problem. any Idea how to solve?
interesting
Please follow these steps to reinstall AVG
https://support.avg.com/SupportArticleView?l=en_US&urlName=How-to-reinstall-AVG (https://support.avg.com/SupportArticleView?l=en_US&urlName=How-to-reinstall-AVG)
You say that you have a valid license until 2016
Then try to activate AVG, with your license
https://support.avg.com/SupportArticleView?l=en_US&urlname=How-to-activate-AVG-with-a-new-license-number&retUrl=support (https://support.avg.com/SupportArticleView?l=en_US&urlname=How-to-activate-AVG-with-a-new-license-number&retUrl=support)
Try scanning device again
Thanks
All Answers
interesting
Please follow these steps to reinstall AVG
https://support.avg.com/SupportArticleView?l=en_US&urlName=How-to-reinstall-AVG (https://support.avg.com/SupportArticleView?l=en_US&urlName=How-to-reinstall-AVG)
You say that you have a valid license until 2016
Then try to activate AVG, with your license
https://support.avg.com/SupportArticleView?l=en_US&urlname=How-to-activate-AVG-with-a-new-license-number&retUrl=support (https://support.avg.com/SupportArticleView?l=en_US&urlname=How-to-activate-AVG-with-a-new-license-number&retUrl=support)
Try scanning device again
Thanks
Pleased to know that your issue has been sorted out. Please feel free to contact us for any further assistance.
Thank you.