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Daniel B. AVG Internet Security 2016 + event log
I use the German version 2016.0.7161 on two Windows 10 devices (PC + Notebook). In both, the event log in the "History" is empty.
All other logs (firewall, scan log etc.) are filled. For the event log is probably missing a link.
With the request for disclosure to the developers, many thanks.
Best regards
Daniel
All other logs (firewall, scan log etc.) are filled. For the event log is probably missing a link.
With the request for disclosure to the developers, many thanks.
Best regards
Daniel
Sorry to know that your issue persists. I have sent you an email with necessary steps to get additional support and fix this issue.
Thank you.
All Answers
Sorry to know this. Could you please re-install your AVG Internet Security program and check if the issue persists? Please run AVG remover tool based on your OS (32-bit or 64-bit) to completely remove AVG and then re install. To determine whether your OS is a 32-bit or 64-bit, please click on this link. http://support.microsoft.com/en-us/kb/827218
To download AVG Remover tool for 32-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x86_2015_5501.exe
To download AVG Remover tool for 64-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x64_2015_5501.exe
Please refer this following link http://avgread.me/1DXPL5z to install AVG Internet Security again.
Please feel free to contact us for any further assistance.
Thank you.
Thank you for your quick response!
I followed the advice. I uninstalled, removal tool running and then reinstalled, but it has not changed. Event Log will remain empty.
Incidentally, it is in both cases a Windows 10 x64 device.
Thank you.
Sorry to know that your issue persists. I have sent you an email with necessary steps to get additional support and fix this issue.
Thank you.
I have contacted now your support colleagues and they have the necessary AVG "error logs" for the developer.
Have a good day.
Best regards
Daniel