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Takabaiwa MatangaTakabaiwa Matanga 

Error Code 0xe0010015

i have been continuously trying to install AVG free for days now but installation fails and i keep getting the following Error Code and Description:
Error Code: 0xe0010015
Description: Event exec_finished
Aravind GnanamurthyAravind Gnanamurthy (Avast)
Hello Takabaiwa,
We are sorry for the inconvenience.
To install AVG Free in your pc, we request you to run AVG remover tool in your pc and then reinstall AVG Antivirus free back in your pc.
To run AVG remover tool for AVG Antivirus please click on the below link http://www.avg.com/ww-en/redir?url=http%3A%2F%2Fdownload.avg.com%2Ffiledir%2Futil%2FAVG_Remover.exe&urlSec=UhT%2BBzZUdTGTfMN%2BMUDefLYjJIc5sr9PT4gwqqdOZLdqTfL1KgHh6k4Nsq3ZpPAN%2FWp9nmon7o%2BnrfxaAPzsIkDUA39rUGVOmk5uSEzyqpAWJLlSiXQLQcIX%2FIo4lkmG
And accept the license agreement and choose AVG Antivirus and remove it.
NOTE: Once the AVG Remover Tool has done with its process. Please go to the drive where you installed this tool and look for a folder named as "AVG Remover" and I request you to delete it manually.
To install AVG Free in your pc please click on the following link http://files-download.avg.com/inst/mp/AVG_Antivirus_Free_692.exe .
Please feel free to contact us for any further assistance. Thank you.
Teresa CalTeresa Cal
hi, i tried to do that a couple of times and still have the same problem... any recomendations? 
tks
Komal Sathish KumarKomal Sathish Kumar (Avast)
Hi Teresa,
We are sorry that you are unable to install AVG. I will do my best to help you with this issue. We appreciate your patience and efforts.
I see that you have already used AVG Remover tool and the issue persists. We request you to try installing AVG Free using the following links (Offline installer).
1.  To determine whether your OS is a 32-bit or 64-bit, please click on this link. http://support.microsoft.com/en-us/kb/827218
2. If you are using 32 bit OS, please click on this link: http://files-download.avg.com/inst/mp/AVG_Antivirus_Free_x86_694.exe
3. If you are using 64 bit OS, please click on this link to install AVG: http://files-download.avg.com/inst/mp/AVG_Antivirus_Free_x64_693.exe
Thank you. Feel free to contact us for further assistance. Komal, AVG Customer care.
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