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Graham Slater Error code: 0XC007001D
OS: XP 32bit service pk 3 - AMD Athlon 2600+ - 2GB ram - 146 GB free space on hard drive.
One or two others have reported the same error message - has a solution been identified yet?
After updating AVG internet security 2015 (paid version) it crashed and would not run. It was uninstalled and the system was cleaned using the AVG removal tool, which was then deleted as instructed afterwards. Despite this AVG, including older versions, will not reinstall and will only display the above error code.
Any suggestions, please?
One or two others have reported the same error message - has a solution been identified yet?
After updating AVG internet security 2015 (paid version) it crashed and would not run. It was uninstalled and the system was cleaned using the AVG removal tool, which was then deleted as instructed afterwards. Despite this AVG, including older versions, will not reinstall and will only display the above error code.
Any suggestions, please?
We regret for the inconvenience caused. While verifying your account you have AVG Internet security as your active subscription. Please provide us with the screenshot of the error message so that we could analyze the exact issue and assist you better in resolving it.
Thank you.
Thanks for your response.
The error message looks like this:
The message appears part way through reinstallation.
We understand how annoying it could be. We apologize for the delay experienced. We assure you that we will fix this issue for you. I've sent you an email with steps to get in touch with our technical team. Please follow the email steps to get this issue fixed. We really appreciate your patience and efforts in fixing this issue. Thank you.
We sincerely apologize for the technical difficulties that you are experiencing, something like this can really be disappointing, but please know that we will try everything to help you with this problem. I have sent you an email to get additional technical support. Please follow the instructions to resolve the issue. Thank you for understanding.
I found it on this page: https://www.techmesto.com/avg-2015-offline-installer-standalone/
The specific file I used is: http://files-download.avg.com/inst/av/avg_free_x86_all_2015_ltst_222.exe
It upgraded itself to the most current version of AVG 2015 and stopped there. If you have an SSE1 class CPU, AVG 2015 is the highest version you can install as of this writing.
From the "For Whatever it's worth AVG Free Department": My older XP PC's that have an SSE1 class CPUs are currently running AVG 2015.0.6173 and are receiving database updates and ARE NOT nagging me to update to AVG 2016. Run Program Update Schedule is ON.
My newer XP PC's that have an SSE2 class or better CPUs are currently running AVG 2016.0.7227 and are receiving database updates. Run Program Update Schedule is ON.
We have posted the solution for your query in your another post. Please follow up with that and I request you to avoid multiple postings for the same query because it would be confusing for us to follow up your thread. Feel free to get back to us for any further assistance.
Thank you.