I installed software and when tryong to log on @ the AVG Zen screen, "Log into to AVG MyAccount," I keep getting "We could not Log you in. Please try again later." This means I can't access Protection Pro, Performance Pro, Privacy & Identity, and Web Tune Up screens from app. I can log into AVG My Account from web. I installed AVG Protection 2015 Unlimited/2 years. I am assuming I need to upgrade to "Pro" to get to those additional features but the software says nothing about that on the box or the "error message." Am I correct?
Hello Wade, I apologize for the inconvenience you experienced in this case. I will help you in this case. I request you to please uninstall AVG Protection using AVG Remover tool and reinstall it. Please refer the article http://avgread.me/1DEtNP0 to uninstall it using AVG remover tool and reinstall it using the article http://avgread.me/1FKGRZI . Please feel free to get back to us for further assistance. Thank you.