AVG Support Community
Share tips and solutions on AVG Products
Community topics
AllAVG Gurus
These community experts are here to help
-
Alan Binch
-
Borislav Angelov
-
Vladimir Bartl
-
Subhadeep Kanungo
-
Miloslav Serba
Roelof Versteeg Avg set up
Hello I ordered a avg protection on internet . Paid 59 Euros . Got a code and instalation program . But it refuses to work . Even took of all programs and it still wiil not work . It talks about a 7 zipp . I donot understand what is happening and how i can contact AVG .
Well, it is kind of hard for us to identify the exact issue that you face with the information you have provided. It would be helpful if you could send us a screenshot of the issue that you face for better understanding.
Thank you.
All Answers
Well, it is kind of hard for us to identify the exact issue that you face with the information you have provided. It would be helpful if you could send us a screenshot of the issue that you face for better understanding.
Thank you.
I am sorry about the inconvenience that you went through so far. I will do the best I could to fix this issue for you.
I request you to click this link
http://download.avg.com/filedir/util/AVG_Remover.exe
to download and run the AVG Remover tool.
Please select the AVG products which are shown in the remover tool window and then start removal process.
After the remover tool process is successfully finished, restart your pc.
After the restart, manually delete the AVG Remover folder in the C drive of Mycomputer.
Now, install your AVG product and you should be fine.
Thank you.