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Irvin GerlingIrvin Gerling 

Internet Explorer will not open.

After installing and using AVG Performance, I am unable to open Internet Explorer (in Windows 7).  The program (IE 11) is still there (re-installed just in case), but it will not open.  I have turned off the firewall, rescanned, rebooted many times, reviewed all my changes for evidence of anything relating to IE but am unaware of anything that could have caused this to happen.  I have no available restore point that precedes the AVG installation.  Any suggestions please?
Aravind GnanamurthyAravind Gnanamurthy (Avast)
Hello Irvin,
We understand how something like this can really try your patience. We sincerely apologize for the difficulties you are currently experiencing. Are you able to open the other browser in your pc like ( Google chrome )?
Please feel free to contact us for any further assistance. Thank you.
Irvin GerlingIrvin Gerling
Yes, Google Chrome is functioning without any problems.
Aravind GnanamurthyAravind Gnanamurthy (Avast)
Hello Irvin,
Thank you for the quick response. Please be informed that AVG Performance will boost your system speed and it doesn't harm your pc. Since other browser are working in your pc and you have issue with Internet Explorer, we request you to contact Microsoft support for help. Since we are not trained in this field we are unable to resolve it. Thank you for understanding.
Please feel free to contact us for any further assistance. Thank you.
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