AVG Support Community
Share tips and solutions on AVG Products
Community topics
AllAVG Gurus
These community experts are here to help
-
Alan Binch
-
Borislav Angelov
-
Vladimir Bartl
-
Subhadeep Kanungo
-
Miloslav Serba
Joseph Jecong Error code 0xe0010058
Hi everyone,
Earlier today, I uninstalled an older version of AVG Free (2014, I think) via Windows Add/Remove so that I can install AVG 2016 and Zen and monitor several computers that I manage from its dashboard. Prior to this I have already set up Zen, Protection, and TuneUp on a different PC.
However, after setting up AVG Protection on this PC, I have been unable to setup AVG TuneUp, and have been getting error code 0xe0010058.
I have read several forum posts and tried using avg_remover_stf_x64_2015_5501 and AVG_Remover and have restarted my computer several times already. I even manually removed a remnant AVG folder in the registry. Up to now though, I am still encountering the said error code.
Any suggestions or ideas? Appreciate your help and thanks in advance!
BR/Joseph
Earlier today, I uninstalled an older version of AVG Free (2014, I think) via Windows Add/Remove so that I can install AVG 2016 and Zen and monitor several computers that I manage from its dashboard. Prior to this I have already set up Zen, Protection, and TuneUp on a different PC.
However, after setting up AVG Protection on this PC, I have been unable to setup AVG TuneUp, and have been getting error code 0xe0010058.
I have read several forum posts and tried using avg_remover_stf_x64_2015_5501 and AVG_Remover and have restarted my computer several times already. I even manually removed a remnant AVG folder in the registry. Up to now though, I am still encountering the said error code.
Any suggestions or ideas? Appreciate your help and thanks in advance!
BR/Joseph
Please run the AVG 2016 remover tool : http://aa-download.avg.com/filedir/util/AVG_Remover.exe to completely uninstall your previous installation of AVG program from your PC. Please let us know if the issue persists so that we could provide you with alternative resolution to fix the issue.
Thank you.
Thank you for your response. I have already run this tool, as mentioned on my post. Kindly provide alternative resolution(s).
BR/Joseph
We have sent you an email containing the instructions to have a better assistance in fixing the issue. Please feel free to contact us for further assistance.
Thank you.