When I downloaded AVG Zen and attempted to update the virus protection for my PC I keep getting a update failure and a message that says "a .bin file is missing"
how do I solve this? Shouldn't the program install all required files to enable updates?
Hello Kevin. We are sorry to hear about the inconvenience caused. We would request you to follow the steps in this article ( http://avgclick.me/CTFbin ) to resolve the error message and update AVG successfully. Please, feel free to let us know if you require any further assistance. Thank you.
@ Avinash (AVG Technologies) Avinash, Due to an AVG Knowledge Base cleanup the CTFbin article has been discontinued. This also involves other articles as well. AVG Guru
@Alan Hello Alan. I'm so grateful for the information.
@Kevin Hello Kevin. We apologize for the inconvenience caused. We would request you to run repair installation of your AVG to resolve the error message and update AVG successfully. To run repair installation, please follow the steps below. Go to Start -> Control Panel. Note: Click Settings first if Control Panel is not available in the Start menu. Open (Programs) -> Programs and Features, or Add or Remove Programs. Select AVG 2015 or AVG Protection in the list of programs. Click the Change or Uninstall button. Select Repair. Follow the instructions on your screen to complete the installation. Restart your computer. Please, feel free to let us know if you require any further assistance. Thank you.
We are sorry to hear about the inconvenience caused. We would request you to follow the steps in this article ( http://avgclick.me/CTFbin ) to resolve the error message and update AVG successfully. Please, feel free to let us know if you require any further assistance. Thank you.
Avinash, Due to an AVG Knowledge Base cleanup the CTFbin article has been discontinued. This also involves other articles as well.
AVG Guru
Hello Alan.
I'm so grateful for the information.
@Kevin
Hello Kevin.
We apologize for the inconvenience caused. We would request you to run repair installation of your AVG to resolve the error message and update AVG successfully. To run repair installation, please follow the steps below.
Go to Start -> Control Panel.
Note: Click Settings first if Control Panel is not available in the Start menu.
Open (Programs) -> Programs and Features, or Add or Remove Programs.
Select AVG 2015 or AVG Protection in the list of programs.
Click the Change or Uninstall button.
Select Repair.
Follow the instructions on your screen to complete the installation.
Restart your computer.
Please, feel free to let us know if you require any further assistance. Thank you.
OK Avinash, No probs.. I've actually found a further 19 articles which have been discontinued.
AVG Guru