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Prakash ElangovanPrakash Elangovan 

AVG 2016 Installation Fails

Hi Team,

During Installation of AVG 2016 Free edtion , it fails with the following error , could you please resolve as early and let me know .. eprakashc@gmail.com 

This error occurs requently .. 

Error Details :
Installation failed Error Code : 0xA001004 , Description : Event exec finished 

Regards
E.Prakash
 
AvinashAvinash (Avast) 
Hello Prakash.
We are sorry to hear about the inconvenience caused. We would request you to uninstall any conflicting anti virus or anti malware programs if installed on your computer. Then please run the AVG remover tool to remove all the remnants of the failed installation as described below. After you run the remover tool successfully, please download and install AVG using offline installation file based on your OS ( 32 bit or 64 bit).
To run remover tool, please visit http://www.avg.com/tools#tba2 and click on "AVG Remover" to download the remover tool and run it on your PC. It will ask you to select which product you would like to uninstall. Please select "AVG Protection" and follow the setup instructions to uninstall AVG.
Then to determine whether your OS is a 32-bit or 64-bit, please click on this link.http://support.microsoft.com/en-us/kb/827218 .
Please visit this webpage http://www.avg.com/us-en/download.prd-afh-free to download the offline installation file. Thank you.
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