Hello Roger, I understand how something like this can really try your patience. Could you please let us know the name of the AVG product you have installed in your pc? also let us know the operating system you are using in your pc, so that we are more happy to assist you better. Please feel free to contact us for any further assistance. Thank you.
Hello Roger, I understand how something like this can really try your patience. Could you please let us know the name of the AVG product you have installed in your pc? also let us know the operating system you are using in your pc, so that we are more happy to assist you better. Please feel free to contact us for any further assistance. Thank you.
This was selected as the best answer
Roger Copple
Windows 7 and I installed the free version from thw web.
Hello Roger. Thank you for the information. We would request you to disable AVG protection temporarily and check if you could make the changes. To disable AVG, please follow the steps in http://avgclick.me/TempDisableAVG . Thank you.
I have tried with AVG dissconected, but am having the same problem.The first piece of advice Filezilla gives is, Make sure FileZilla is not being blocked by some firewall. Many firewalls have the habit of blocking changed programs. Obviously by updating FileZilla it has changed. Also check your virus scanner, they often have firewall functionality as well.
So, just to be sure AVG is not to blame and I can rule it out completely, can you confirm it has nothing to do with AVG please.
As you explained that after disabling AVG the problem still persists, then it confirms that the issue is not because of AVG. This is how we confirm whether AVG is causing this issue or not. So we are sure that the issue is not because of AVG.
I understand how something like this can really try your patience.
Could you please let us know the name of the AVG product you have installed in your pc? also let us know the operating system you are using in your pc, so that we are more happy to assist you better.
Please feel free to contact us for any further assistance. Thank you.
All Answers
I understand how something like this can really try your patience.
Could you please let us know the name of the AVG product you have installed in your pc? also let us know the operating system you are using in your pc, so that we are more happy to assist you better.
Please feel free to contact us for any further assistance. Thank you.
Thank you for the information. We would request you to disable AVG protection temporarily and check if you could make the changes. To disable AVG, please follow the steps in http://avgclick.me/TempDisableAVG . Thank you.
Make sure FileZilla is not being blocked by some firewall. Many firewalls have the habit of blocking changed programs. Obviously by updating FileZilla it has changed. Also check your virus scanner, they often have firewall functionality as well.
So, just to be sure AVG is not to blame and I can rule it out completely, can you confirm it has nothing to do with AVG please.
As you explained that after disabling AVG the problem still persists, then it confirms that the issue is not because of AVG.
This is how we confirm whether AVG is causing this issue or not.
So we are sure that the issue is not because of AVG.