AVG Support Community
Share tips and solutions on AVG Products
Community topics
AllAVG Gurus
These community experts are here to help
-
Alan Binch
-
Borislav Angelov
-
Vladimir Bartl
-
Subhadeep Kanungo
-
Miloslav Serba
An error occurred while saving configuration : the specified file was not found .
Hi AVG creator , i have a problem use this antivirus.
when I download with idm , avg firewall download disrupt my results , then I go to settings ( avg firewall ) to be " allowed" ( avg firewall ) but when i click ok appears an error occurred while saving configuration : the specified file was not found . Should I reinstall avg ? or download any missing files ? thank you god bless you
We certainly understand your concern.
If you are getting this error message "error occurred while saving configuration : the specified file was not found" on the AVG program then it is better to completely reinstall the AVG program. Please follow the below mentioned instructions:
1) First step is to use AVG Remover tool and uninstall your AVG program completely. To download AVG Remover Tool please click on the following link:
http://aa-download.avg.com/filedir/util/AVG_Remover.exe
2) Run the downloaded tool and follow the instructions displayed on your screen.
NOTE: Once the AVG Remover Tool has done with its process. Please go to the C drive and look for a folder named as "AVG Remover" and I request you to delete it manually.
To download, install and activate AVG Internet Security program please follow the instructions mentioned in the following article: http://bit.ly/1DXPL5z .
If the IDM application is interrupted by AVG Firewall then please try allowing the application through AVG firewall by following the instructions mentioned in this link: http://avgread.me/1G3omO8 .
Please feel free to contact us should you need any assistance.