Home Support

AVG Support Community

Share tips and solutions on AVG Products

Have a question?

Community topics

AVG Gurus

These community experts are here to help

  • (AB) Alan Binch
  • (BA) Borislav Angelov
  • (VB) Vladimir Bartl
  • (SK) Subhadeep Kanungo
  • (MS) Miloslav Serba
Adrian VynarAdrian Vynar 

0xE001C008

Hy! My installation of AVG Protection/ Zen (30 days free trail) was failked because of Error: 0xE001C008. 
Description: Event exec_finished. Can anybody help me?
Balasubramanian SBalasubramanian S (Avast) 
Hello Adrian,

Sorry for the inconvenience caused.
Please be informed that there is no 30 days trial version for AVG protection, there is only free and paid version for AVG Protection Zen program.
We request you to try using our AVG remover tool once and then install the AVG protection free version.
To download the AVG remover tool please use this link: http://aa-download.avg.com/filedir/util/AVG_Remover.exe
2) Run the downloaded tool and follow the instructions displayed on your screen.
Balasubramanian SBalasubramanian S (Avast) 
3) Your computer will be restarted automatically. After the restart, AVG Remover will finish the uninstallation.
NOTE: Once the AVG Remover Tool has done with its process. Please go to the C drive and look for a folder named as "AVG Remover" and I request you to delete it manually.

To download the AVG protection Zen program  free version please use this link: http://files-download.avg.com/inst/mp/AVG_Protection_Free_698.exe
If you would like to try the normal AVG free antivirus without Zen, please use this link:
For 32 bit: http://files-download.avg.com/inst/mp/AVG_Antivirus_Free_x86_694.exe
For 64 bit: http://files-download.avg.com/inst/mp/AVG_Antivirus_Free_x64_693.exe
Please feel free to contact us should you need any assistance.
Ask a question
Struggling with non-AVG technology? We can fix that, too!