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New SSL email communication problem has happened since version 2015.0.6122 or 6125 was installed
New SSL email communication problem has happened since version 2015.0.6122 or 2015.0.6125 was installed
I have used AVG to filter SSL emails for a long time but it has stopped working since new AVG versions 2015.0.6012 or 2015.0.6125 were released. Both incoming and outgoing SSL emails are affected. Has a change to the software disabled this capability?
I had created the incoming and/or outgoing mail servers in the AVG Email Protection manually to enable filtering by AVG of SSL emails. It worked until late last night (3 August) when I was still using AVG 2015.0.6086. This morning (4 August) versions 2015.0.6012 or 2015.0.6125 were installed and SSL emails cannot be received or sent through these AVG Email Protection mail servers.
I have used AVG to filter SSL emails for a long time but it has stopped working since new AVG versions 2015.0.6012 or 2015.0.6125 were released. Both incoming and outgoing SSL emails are affected. Has a change to the software disabled this capability?
I had created the incoming and/or outgoing mail servers in the AVG Email Protection manually to enable filtering by AVG of SSL emails. It worked until late last night (3 August) when I was still using AVG 2015.0.6086. This morning (4 August) versions 2015.0.6012 or 2015.0.6125 were installed and SSL emails cannot be received or sent through these AVG Email Protection mail servers.
AVG Guru
I happened to take a system backup yesterday and have just run that system copy on which AVG build 2015.0.6086 is installed (I use removable HDDs). AVG SSL email works great with AVG 2015.0.6086.
For the time being, I have configured my email client to bypass AVG but would prefer SSL emails to go through AVG so look forward to a problem fix.
When I started using AVG more than four years ago, it was quite a job to get AVG, the email client and the POPFile spam filter to work together to process SSL emails. It took several days for me to achieve this so I am very keen to see the return of the AVG SSL email functionality.
There have been a few other posts on this already. According to one thread, https://support.avg.com/answers?s=SSL#!/feedtype=SINGLE_QUESTION_DETAIL&dc=Windows&criteria=ALLQUESTIONS&id=906b00000004woCAAQ (https://support.avg.com/answers?s=SSL#!/feedtype=SINGLE_QUESTION_DETAIL&dc=Windows&criteria=ALLQUESTIONS&id=906b00000004woCAAQ) build 6122 broke something, and the problem has been escalated to the development team. Disappointing that it's hard to find this information, and that apparently the update was (is?) still being delivered even though they apparently know it will cause a problem
The changelog regarding 2015.0.6122 says "Fixed issue with multiplication of emails when using IMAP protocol." Is that the culprit?
I would like to inform you that we have prepared fix for this issue.
Repair installation using following installation packages should solve it:
https://share.avg.com/steam/PSP/AVG/avg_isc_x86_all_2015_6134p1.exe
https://share.avg.com/steam/PSP/AVG/avg_isc_x64_all_2015_6134p1.exe
Thanks
AVG Guru
sorry for bad English.
work that Fix for AVG-Free 2015.0.6125?
Thx
i have a open request since 1 week, but no answer.
Is there a fix for avg free?
Thank you
For 32-bit: https://share.avg.com/steam/PSP/AVG/avg_isc_x86_all_2015_6134p1.exe
For 64-bit: https://share.avg.com/steam/PSP/AVG/avg_isc_x64_all_2015_6134p1.exe
Download and run the file and make sure that your AVG program is already installed on your PC. You will get the option as "REPAIR" please select it and continue with the onscreen instructions and you won't be having any issues after this. Thank you.
Thank you all for your replies. Sorry if my question irritated you.
I saw the fix published on 6th August. However, for me it was not clearly stated if this fix could be applied to the free version (nornally for the free version, the installation executable begin with "avg_free").
However, thanks to your answers, I installed this fix which works fine with my free-avg.
Thank you all!
However, we are happy to know that your issue has been resolved. We really appreciate your efforts and patience. Please do not hesitate to get back to us for further assistance. Thank you.