AVG Support Community
Share tips and solutions on AVG Products
Community topics
AllAVG Gurus
These community experts are here to help
-
Alan Binch
-
Borislav Angelov
-
Vladimir Bartl
-
Subhadeep Kanungo
-
Miloslav Serba
Leon Anglin Another Windows 10 Upgrade problem
I am starting this as a new problem because it is different, sort of.
1. I have succesfully installed on a computer that I upgraded from windows 8.1 to Windows 10 with conciderable difficulties getting AVG ZEN to work but it was solved.
2. I have since upgraded a windows 7 computer to windows 10 and had no trouble with AVG ZEN.
Now I have upgraded a second computer running Win 8.1 to Win 10 and again I am not able to get AVG to work correctly. When I upgraded to Win 10 AVG was not present after upgrade, I tried to uninstall AVG and reinstall but AVG PC TuneUp 2015 will not uninstall and therefore cannot be re-installed. I can uninstall and re-install Protection and Web tunUp but when I try to uninstall PerformanceTuneUp I get the following message :
"tuninstallhelper
The program was started in compatibility mode.
As this can lead to undesirable effects, you should disable the compatability settings.
Do you want to run this application anyway?
Yes No"
I have downloaded and tried the TuneUp Removal Tool
I need help with this
1. I have succesfully installed on a computer that I upgraded from windows 8.1 to Windows 10 with conciderable difficulties getting AVG ZEN to work but it was solved.
2. I have since upgraded a windows 7 computer to windows 10 and had no trouble with AVG ZEN.
Now I have upgraded a second computer running Win 8.1 to Win 10 and again I am not able to get AVG to work correctly. When I upgraded to Win 10 AVG was not present after upgrade, I tried to uninstall AVG and reinstall but AVG PC TuneUp 2015 will not uninstall and therefore cannot be re-installed. I can uninstall and re-install Protection and Web tunUp but when I try to uninstall PerformanceTuneUp I get the following message :
"tuninstallhelper
The program was started in compatibility mode.
As this can lead to undesirable effects, you should disable the compatability settings.
Do you want to run this application anyway?
Yes No"
I have downloaded and tried the TuneUp Removal Tool
I need help with this
I have two more Win 8.1 to upgrade and I'm thinking I'll uninstall AVG completely before I use the Windows 10 upgrade and then reinstall AVG after Win 10 finished.
Is there any comment from AVG Mods on this?