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Becky GibsonBecky Gibson 

has anyone received an email from a company claiming to be AVG asking them to relink their bank card?

I received an email yesterday from someone claiming to be Kate Walden, Customer Happiness Manager, Team AVG Billguard. It said that access to my bank card had changed, and the email contained a link that would "quickly fix it". I don't remember having a current account with AVG, and when I googled the AVG sign in page, it said my email address was not even on file! The email address that I use is one I've used since 2008, so I've had it a long time.

Does anyone know if this is a real AVG email, or am I being phished? It just "feels" funny - like a red flag in my brain went up when I saw the "link" to "quickly fix it". Please help!
Best Answer chosen by Petr Jezek (Avast)
ZbynekZbynek (Avast) 
Hi Becky,

It doesn't seems to be email from us. It is wise don't click on links in emails if you are not 100% sure.

Thanks

All Answers

ZbynekZbynek (Avast) 
Hi Becky,

It doesn't seems to be email from us. It is wise don't click on links in emails if you are not 100% sure.

Thanks
This was selected as the best answer
Becky GibsonBecky Gibson
Thank you!
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