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  • (AB) Alan Binch
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Carl MurrayCarl Murray 

How to stop computer from shutting down after scan.

Sometimes when I'm on the computer a box pops up saying that the computer will shut down ,if I'm not looking at the screen when this happens and I don't cancel the shutdown I lose everything that I was working on. How do I disable this feature on AVG Antivirus 2015?
Alan BinchAlan Binch
Carl, In the AVG Advanced Settings scan settings, Additional scan settings -> Computer Shutdown Options ensure that 'Shut down computer when scan finishes' is disabled. 
AVG Guru
Carl MurrayCarl Murray
Thank you Alan.
Carl MurrayCarl Murray
Alan, I don't have the "Additional Scan Settings" in my Advanced settings menu or "Computer Shutdown Options" am I missing something? This is on AVG Antivirus 2015 with updated firewall.
Alan BinchAlan Binch
Carl, AVG Antivirus 2015 doesn't feature a firewall. That is part of AVG Internet Security. Have a look @ the User Manual Page 106 (http://aa-download.avg.com/filedir/doc/AVG_Internet_Security/avg_isc_uma_en_2015_28.pdf).
AVG Guru
Carl MurrayCarl Murray
Alan, I originally had AVG Antivirus 2015 2 year subcription and a recent call to a phone support tech from Bombay told me that I had a virus after taking remote control of my computer. He said it was because I didn't have a firewall installed. I went on-line to AVG and added the firewall which changed my subscription to Internet Security. I looked at the manual you referenced, and I still can't find the shutoff option in my "Avanced Settings".
Alan BinchAlan Binch
Carl, Do you use the 'Scheduled Scan'?.
AVG Guru
Carl MurrayCarl Murray
I finally found it, I was looking for it in the side menu and it was actually embedded in the drop down menu itself, just not highlighted. Thanks again for your help.
Alan BinchAlan Binch
OK Carl, No probs..
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