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  • (AB) Alan Binch
  • (BA) Borislav Angelov
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Russell BallRussell Ball 

AVG Free 2015 - "Download file is damaged"

I have had to rebuild a xp pc fo my grandsons and wanted to install AVG free 2015. I downloaded avg_free_stb_all_2015_ltst_180.exe . When it runs it returns an error:
Download failure
   Wer'e sorry to report that the download of the AVG Installation files failed.
   Reason: Downloaded file was damaged
   Error Code: 0xE0018D31
This has been happening for about a week and I am now desparate to install the AntiVirus on the PC for them to use.
Is there any info you need to assist me?
Any help would be appreciated.
Russ
Alan BinchAlan Binch
Russell, Try downloading & using the full 32 or 64bit install file, whichever suits your system, from this webpage (http://free.avg.com/ww-en/download-free-all-product).
AVG Guru
Subhadeep KanungoSubhadeep Kanungo
Hi Russell, download the latest version of AVG Free 2015 offline installer file from the link shared by Alan above. Let us know if you need any other help. Thanks. 
Russell BallRussell Ball
Thank you! Thank you!  It worrked a treat.
CASE CLOSED. :)
Balasubramanian SBalasubramanian S (Avast) 
Hello Russell. Glad to hear that your issue got resolved. Thank you for posting back and letting us know about this. Please feel free to contact us again should you need any further assistance.
Alan BinchAlan Binch
OK Russell, No probs.. Pleased to see that you appear to be now sorted.
AVG Guru
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