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Bal Pasu
Is it a Trojan or a malware? Please help
Hi
When I try to update AVG 2014, I get an error message 'that the program is blocked by group policy'.Searched for this error message in google and have followed all the instructions such as running FSR, anti malware etc..no luck.Any help please
August 7, 2015
·
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0
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Best Answer chosen by Petr Jezek
(Avast)
Zbynek
(Avast)
Hi Bal,
Click the
Start button
, type "
regedit
", and then press
Enter
.
Create registry backup by exporting them (to be sure).
Delete whole registry keys responsible for this situation:
Software restriction policy
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Safer
HKEY_CURRENT_USER\SOFTWARE\Policies\Microsoft\Windows
Group restriction policy
HKLM\Software\Policies\Microsoft Key (looks like a folder)
HKCU\Software\Policies\Microsoft Key
HKCU\Software\Microsoft\Windows\CurrentVersion\Group Policy Objects Key
HKCU\Software\Microsoft\Windows\CurrentVersion\Policiess Key
After that restat PC, AVG should be ok, but I reccomend run whole computer scan.
Thanks
April 30, 2014
·
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0
·
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0
All Answers
Zbynek
(Avast)
Hi Bal,
In order to analyze it please provide us with
GMER
scan result.
Thanks
April 29, 2014
·
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0
·
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0
Bal Pasu
Hi Zbynek,
Installed GMER and ran the test but my PC hanged twice with Blue screen. It keeps crashing. Is there any other way out?
Thanks
April 29, 2014
·
Like
0
·
Dislike
0
Zbynek
(Avast)
Hi Bal,
Click the
Start button
, type "
regedit
", and then press
Enter
.
Create registry backup by exporting them (to be sure).
Delete whole registry keys responsible for this situation:
Software restriction policy
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Safer
HKEY_CURRENT_USER\SOFTWARE\Policies\Microsoft\Windows
Group restriction policy
HKLM\Software\Policies\Microsoft Key (looks like a folder)
HKCU\Software\Policies\Microsoft Key
HKCU\Software\Microsoft\Windows\CurrentVersion\Group Policy Objects Key
HKCU\Software\Microsoft\Windows\CurrentVersion\Policiess Key
After that restat PC, AVG should be ok, but I reccomend run whole computer scan.
Thanks
This was selected as the best answer
Bal Pasu
Great Thankyou Zbynek.....You are a star!!!!
Many Thanks
April 30, 2014
·
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0
·
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0
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Struggling with non-AVG technology?
We can fix that, too!
Click the Start button, type "regedit", and then press Enter.
Create registry backup by exporting them (to be sure).
Delete whole registry keys responsible for this situation:
Software restriction policy
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Safer
HKEY_CURRENT_USER\SOFTWARE\Policies\Microsoft\Windows
Group restriction policy
HKLM\Software\Policies\Microsoft Key (looks like a folder)
HKCU\Software\Policies\Microsoft Key
HKCU\Software\Microsoft\Windows\CurrentVersion\Group Policy Objects Key
HKCU\Software\Microsoft\Windows\CurrentVersion\Policiess Key
After that restat PC, AVG should be ok, but I reccomend run whole computer scan.
Thanks
All Answers
In order to analyze it please provide us with GMER scan result.
Thanks
Installed GMER and ran the test but my PC hanged twice with Blue screen. It keeps crashing. Is there any other way out?
Thanks
Click the Start button, type "regedit", and then press Enter.
Create registry backup by exporting them (to be sure).
Delete whole registry keys responsible for this situation:
Software restriction policy
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Safer
HKEY_CURRENT_USER\SOFTWARE\Policies\Microsoft\Windows
Group restriction policy
HKLM\Software\Policies\Microsoft Key (looks like a folder)
HKCU\Software\Policies\Microsoft Key
HKCU\Software\Microsoft\Windows\CurrentVersion\Group Policy Objects Key
HKCU\Software\Microsoft\Windows\CurrentVersion\Policiess Key
After that restat PC, AVG should be ok, but I reccomend run whole computer scan.
Thanks
Many Thanks