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  • (AB) Alan Binch
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Chris TaylorChris Taylor 

my account deletion

How do I delete a 'myaccount' with my new e-mail address which I have just set up prior to setting up an account with my old address? The new account has nothing in it, but when I attempted to transfer my old e-mail address to my new one the system tells me that my new e-mail address is already in use. As far as I can see I will have to delete the new e-mail address account and start again, but how do I do it?
Alan BinchAlan Binch
Chris, I don't think a User can delete a "MyAccount" account. This can probably only be accomplished by AVG Community Support. When available, A member of the official AVG Community Support in Brno (http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=190509) will see your topic & respond. The only thing I could find relating to email address was this article (https://support.avg.com/SupportArticleView?urlname=Changing-AVG-MyAccount-email-address). 
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ZbynekZbynek (Avast) 
Hi Chris,
Can you please provide us with some identificators so I can find both accounts in our system?
Thanks
 
Alan BinchAlan Binch
Associated link (https://support.avg.com/answers?id=906b0000000D55oAAC).
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