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suman sharma How to remove Trojan Horse Generic.r_EXT
Hi,
I have been using AVG free antivirus for a very long time. One of the scans, AVG detected Trojan Horse Generic.r_EXT. After the scan, it shows that the virus has been removed. However, on every scan, it detects the virus again. Can anyone tell me how do i remove the virus completely from my system? I have tried many antiviruses software since the detection of the virus such as Microsoft Security Essentials, microsoft Safety Scanner, Anti Malware and Stinger. None of these were able to detect the virus. Only with AVG, it detects the said virus.
How do I remove it?
I am using Windows Vista.
Please help.
I have been using AVG free antivirus for a very long time. One of the scans, AVG detected Trojan Horse Generic.r_EXT. After the scan, it shows that the virus has been removed. However, on every scan, it detects the virus again. Can anyone tell me how do i remove the virus completely from my system? I have tried many antiviruses software since the detection of the virus such as Microsoft Security Essentials, microsoft Safety Scanner, Anti Malware and Stinger. None of these were able to detect the virus. Only with AVG, it detects the said virus.
How do I remove it?
I am using Windows Vista.
Please help.
In case the threat reappears then you have to use AVG Rescue CD. It is available for free and is used to remove tough threats. To know how to use AVG Rescue CD click this link http://avgread.me/1JFb6Dx. This should solve the problem. Thank you.
"Do you mean that the removed Trojan threat by AVG comes back again after the system restart?" No.
"I kindly request you to have a look at this article http://avgread.me/1K1IqEh to remove the conflicting programs from your PC." I read the article but didn't act on it because (1) restarting my computer between running the programs worked and (2) I don't keep Microsoft Safety Scanner installed on my computer, downloading and running it each time that I use it.
Thanks to both of you.
After reading your message, I ran AVG AntiVirus. It reported that there are no threats on the computer. Apparently it finds a threat only when it's run at the same time as Microsoft Safety Scanner or when it's run after Microsoft Safety Scanner without my restarting the computer before running it. Thus I plan in the future to run Microsoft Safety Scanner on its own and to restart the computer after I run it. Thanks for the help that AVG Technologies gave me in solving the problem.