I have both AVG 2015 and PC Tuneup products. In the last couple of days, my antivirus has been switched off. Presumably by some bug that has got into my PC.
However, when I try and reload it I get an error message saying AVG2015 is eitehr not designed to run on windows or contains an error. All my other attempts to restore antivirus are failing.
Has anyone else encountered this before. And does anyone have any suggestions for how I can sort it out.
avgmfapx.exe-Bad Image C:/Program Files(x86)/AVG/AVG2015/avccertx.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support
If I try and log onto AVG 2015,to try and get a reload, I get the following message
C:/Program Files(x86)/AVG/AVG2015/avgui.exe The version of this file is not compatible with the version of Windows you are running. Check your computers systems information to see whether you need an x86(32-bit) or x64(64-bit) version of the program and then contact the software publisher
I can send screen shots if you provide an e mail address for forwarding items
Hello Steve. Thank you for providing the error message information. Kindly let us know the 'Operating System' and 'service Pack' version installed in your computer so that we will be able to assist you better. Thank you.
3) Your computer will be restarted automatically. After the restart, AVG Remover will finish the uninstallation. NOTE: Once the AVG Remover Tool has done with its process. Please go to the drive where you installed this tool and look for a folder named as "AVG Remover" and I request you to delete it manually.
Sorry guys, my computer rejected the command to load the avg remover. The error message reads C:/ Program Files (x86)/AVG/AVG2015/avgclitx.dll is either not designed to run on windows or it contains an error. ..........
Hello Steve. I apologize for the inconvenience and I appreciate your efforts. I have sent you an e-mail, please follow the instructions in the e-mail and get connected with our Technical Support. Our Technicians will resolve your issue for sure. Thank you.
the message reads
avgmfapx.exe-Bad Image
C:/Program Files(x86)/AVG/AVG2015/avccertx.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support
If I try and log onto AVG 2015,to try and get a reload, I get the following message
C:/Program Files(x86)/AVG/AVG2015/avgui.exe
The version of this file is not compatible with the version of Windows you are running. Check your computers systems information to see whether you need an x86(32-bit) or x64(64-bit) version of the program and then contact the software publisher
I can send screen shots if you provide an e mail address for forwarding items
I have a Windows 7 Home Premium and service pack 1
It is a 64-bit operating system
The processor is Intel Core i3 CPU
RAM 4.00 GB
1) First step is to use AVG Remover tool and uninstall your AVG program completely. To download AVG Remover Tool please click on the following link:For 32-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x86_2015_5501.exe
For 64-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x64_2015_5501.exe
2) Run the downloaded tool and follow the instructions displayed on your screen.
NOTE: Once the AVG Remover Tool has done with its process. Please go to the drive where you installed this tool and look for a folder named as "AVG Remover" and I request you to delete it manually.
Please try downloading the offline installer of AVG Internet Security through this link: http://files-download.avg.com/inst/av/avg_isc_x64_all_2015_ltst_235.exe and follow the installation instructions mentioned in this link: http://avgread.me/1DXPL5z .
If you get any error please do inform us. Thank you.