Adware "https://s.admathhd.com" keeps popping up windows on top of emails in the AOL application itself. It does not appear to impact any visits to websites, only email within www.aol.com. How do I remove this from my system? Help!
Hello Tim. You will receive some advertisement popups if some adware programs are installed on your computer unknowingly while you try to install any other programs. You can remove this easily, first go to control panel and click on Programs and Features and in the list of programs search for any tool bar or search bar or any weird programs installed in your computer. If you see some suspicious program just uninstall it. If you don't see any of such programs then please open your browser and you need to delete the unwanted plugin, extension, toolbar or search bar that is installed in your browser. After removing such things you wont be getting any popups when you browse the internet. I always recommend you to install only trusted programs and do custom installation to view if any unwanted software is being installed. Please feel free to contact us should you need any further assistance.
Hi Kishore, thanks for responding. I have looked for all that, but the popup doesn't hapen when surfing the web in AOL, only when reading emails in AOL. If I open a different browser and go to www.aolmail.com, it doesn't happen. I either need to figure out how to stop this or I need to figure out how to export all my wife's "favorites" in AOL to html so I can import them into another browser, probably Firefox. I would promise my first-born son to anyone who can point me in the direction of a workable solution, but I think he might get upset about it.
Hi Joyson. I use AVG free (2015.0.6125). If you can tell me that one of the premium versions WILL find and fix this problem, I will be happy to pay for it. Until now, I have been able to protect both my and my wife's computers with AVG Free, Malwarebytes, and Adwcleaner. Any light you can shed on this problem will be greatly appreciated. Thanks.
Went online with one of the AVG techs and he reset my Firefox browser. When I reminded him the problem wasn't with Firefox but within AOL, he basically said, Oh, then you will need to get in touch with AOL and was unable to help me. Thanks anyway.
Hi Philip. Thanks for asking. I finally got a response from an AOL tech who indicated they had users who were having the same problem as I was experiencing using AOL 9.7. They say they "fixed" it in AOL 9.8 which came out on or about August 10th. So, I upgraded my wife's machine to AOL 9.8 and have not experienced the problem since. Thanks again. And thanks to all the responders who weighed in with suggestions for help. This is a great resource.
Hi Tim, Even, in future you notice unwnated redirections or pop ups alerts from the unsafe URL - https://s.admathhd.com, then you take quick action against it. Such unsafe domain can lure you into disclosing your credentials like name, email, mobile number, postal address including banking logins in the name of giving your unexpected prizes or cetain types of gifts. Hence, we recommend you to avoid fake offers displayed on suspicioius domains. Next time, if your computer gets infected with https://s.admathhd.com or identical threats, you can simply clean it, using the manual removal presented here: http://removepcmalwaree.blogspot.in/2015/08/remove-admathhdcom-pop-ups-how-to.html