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ShowAll Questionssorted byRecent Activity
Olga VareliOlga Vareli 

My AVG Tune up doesn't work

I have noticed the AVG tune up doesn't work.When I uninstalled and re-installed nothing happened.
What can I do to make it work?

Olga  
AvinashAvinash (Avast) 
Olga,
Thank you for contacting us with your concerns. We regret to hear that you are experiencing issues with using AVG PC Tuneup. We have sent you an email instruction to get connected with our technical support team. Please follow those instructions to get in touch with them and you should be able to resolve your issue.
Olga VareliOlga Vareli
I have turned off my computer and now it seems to work perfectly after  I turned it on.But When I tried to make all the updates in my AVG antivirus  I was told after several minutes that there had been an error and I cannot complete the update.When I tried to unistall it ( so that I will install it later) after several minutes I was said that there is an error and I cannot unistall the programme.So my first problem was solved with the restarting button but can you still help me figure out about AVG protection?As I can see, there is no icon indication that I am protected or not.

Olga
AvinashAvinash (Avast) 
Olga,
Thank you for getting back and we're glad your AVG PC Tuneup is working fine now. We request you to run AVG remover tool once on your PC to remove AVG completely and then re install AVG.
To run remover tool: http://support.avg.com/SupportArticleView?urlname=How-to-uninstall-AVG
To reinstall AVG PC Tuneup: http://support.avg.com/SupportArticleView?urlname=How-to-reinstall-AVG
Please, feel free to let us know if you require any further assistance.
Olga VareliOlga Vareli
If I am not mistaken, I followed all your instructions and I successfully managed to use the remove tool and then I  intsalled  AVG again successfully too.I hope all will work perfectly now.Thank you for your support.I wouldn't have done this without you.

Olga
AvinashAvinash (Avast) 
Olga,
Pleased to see that you appear to be now sorted. Feel free to let us know if you require any further assistance. Thank you.
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