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Michael Gonzalez How do I change the email address on my account?
How do I change the email address on my account? The email address I used when I purchased AVG internet security is no longer valid. I created a new account with a new email address but of course my product is not shown in the account. I would appreciate a solution.
We regret for the inconvenience. We understand that you would like to change your email address and also created my account with the new email.
We are currently undergoing a major system update which may prevent your AVG products from appearing in your AVG MyAccount. This issue does not impact the functionality of your previously installed products, nor does it affect the installation or activation processes of newly purchased AVG products. This issue will be fixed by our concern team soon.
To merge the account, Please let us know the two email address as a private message to assist further.
Thank you.
Thank you for your reply.
I am not sure if this is a private message, but sending anyway.
The invalid address on my account is rgonzalez@tstt.net.tt (mailto:rgonzalez@tstt.net.tt)
My new email address is gonzalezroger873@gmail.com
AVG is functional and I trust the information provided is adequate
Thank you for your attention
Thank you for providing the email address . We have successfully merged your AVG account to this new email address gonzalezroger873@gmail.com . You have active AVG Internet Security (2 computers). You can check the details in your new AVG My account , since We are currently undergoing a major system update which may prevent your AVG products from appearing in your AVG MyAccount. This issue does not impact the functionality of your previously installed products, nor does it affect the installation or activation processes of newly purchased AVG products.
This issue will get fix soon, your patience is much appreciated.
Thank you.