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Jim ThompsonJim Thompson 

Daily Scheduled Scan won't start

Ever since the update to AVG Free 2017 I have not been able to run a Daily Schedule.  It simply will not start.  The computer is not in sleep or hibernation mode.  I have run a daily scan for many years without any problems until the latest update.  I have tried removing AVG and reinstalling but get the same results.  I am able to schedule a "Once" scan but not "Daily".

I am running Windows 10 with AVG Free 17.2.3008 
BalasubramanianBalasubramanian (Avast) 
Hello Jim,

We sincerely apologize for the inconvenience caused.
Since you have already tried the reinstallation, we request you to provide us the necessary log files of AVG for which we have sent the email instructions.
Please check for the email on spam, junk and inbox folders.
Jim ThompsonJim Thompson
I have sent 2 Sysinfos in the last 5 days and have not received any acknowledgement that they were received.  Can you please verify that the information was received?
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