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Wendel FerreiraWendel Ferreira 

Error 0xe0010002

Olá, aqui no meu AVG Protection, está tendo um erro chamado 0xe0010002. Ja instalei o AVG_Remover, e nao consigui desinstalar o AVG me ajudem porfavor!
 
Best Answer chosen by Wendel Ferreira
KishoreKishore (Avast) 
Hello Wendel,
Sorry for not replying in your native language. It is to keep you informed that we support only in English. Could you please elaborate your issue in English so that we could assist you better in resolving your issue?
Thank you.

All Answers

KishoreKishore (Avast) 
Hello Wendel,
Sorry for not replying in your native language. It is to keep you informed that we support only in English. Could you please elaborate your issue in English so that we could assist you better in resolving your issue?
Thank you.
This was selected as the best answer
Alan BinchAlan Binch
Wendel, This Community is basically English language.. Query translation....
[Portuguese to English]
Hello, here in my AVG Protection, you are having an error called 0xe0010002. I installed AVG_Remover, and I could not uninstall AVG to help me please!
AVG Guru
Wendel FerreiraWendel Ferreira

Ok, now translate for English
Wendel FerreiraWendel Ferreira

Ok, I already sent in English
Wendel FerreiraWendel Ferreira
Olá, aqui no meu AVG Protection, está tendo um erro chamado 0xe0010002. Ja instalei o AVG_Remover, e nao consigui desinstalar o AVG me ajudem porfavor!
Wendel FerreiraWendel Ferreira

Hello, here in my AVG Protection, you are having an error called 0xe0010002. I installed AVG_Remover, and I could not uninstall AVG to help me please!
Wendel FerreiraWendel Ferreira

Hello, here in my AVG Protection, you are having an error called 0xe0010002. I installed AVG_Remover, and I could not uninstall AVG to help me please!
Akash ChandaAkash Chanda (Avast)
Hi Wendel,

Thank you for posting your Query in English. We apologize for the inconvenience caused. We will definitely help you with it. Could you tell us when exactly you are getting the error message? It could be better if you provide us the screenshot http://avgclick.me/getscreenshot of the issue.

Thank you.
Alan BinchAlan Binch
Wendel,  For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. 
AVG Guru
Wendel FerreiraWendel Ferreira
My error
KarthikeyanKarthikeyan (Foundever) 
Hello Wendel,
Thank you for the screenshot. To fix this issue, we suggest you to follow this steps
* Download installatio package of Visual C++ Redistributable for Visual Studio 2012
* Repair the x86 version of this package.
* Restart computer.

Download and run AVG Clear tool: https://share.avg.com/steam/PSP/AVG2017/AVG_Clear.exe. This tool will help with removing antivirus component of AVG 2017 and its traces.
* Open tool
* User Account control - click "Yes"
* Windows safe mode - click "No" (we cannot recommend use the tool in safe mode, because there is a problem with compability)
* Choose installed version (AVG Free, AVG Internet Security)
* Click "Uninstall"
* Click "Restart computer"
Thank you
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