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Mike KypriotisMike Kypriotis 

Unable to Remove AVG Antivirus/ZEN

Been using AVG Free non-stop for like 2 years now. Started acting funny after the new auto-update (showing errors everytime cause the webplugin wasnot supported by firefox, or slowing PC a lot and then not showing in quick-access bar etc.) thus wished to remove it,
-tried from 'Programs & Features' got a hex error,
-tried from the avg remover tool from AVG site, says ok but most stuff stayed there (and further executions just says 'Cannot find anything' and if choose 'Continue Anyway' makes a log listing the stuff it could not found for deletion),
-tried with Revo Unistaller like someone said will work on your forums, entry from 'Programs & Features' got removed but most of stuff stayed (likethe C:\Program Files (x86)\AVG\ folder, entries in services and startup list which i cannot remove or disable like the 'AVG Software Analyzer' originating from 'C:\Program Files (x86)\AVG\Antivirus\x64\aswidsagenta.exe')

Been 3 days already experimenting and trying but no luck. Plz help....
 
Best Answer chosen by Mike Kypriotis
Pandi RajanPandi Rajan (Avast)
Hello Mike,

We truly apologize for the inconvenience caused. We request you to try running the AVG remover tool from the link: https://share.avg.com/steam/PSP/AVG2017/AVG_Clear.exe
If the tool doesn't work, please download a different tool from the link: http://download.avg.com/filedir/util/AVG_Remover.exe and try removing the AVG traces from the PC.

Thank you.

All Answers

Pandi RajanPandi Rajan (Avast)
Hello Mike,

We truly apologize for the inconvenience caused. We request you to try running the AVG remover tool from the link: https://share.avg.com/steam/PSP/AVG2017/AVG_Clear.exe
If the tool doesn't work, please download a different tool from the link: http://download.avg.com/filedir/util/AVG_Remover.exe and try removing the AVG traces from the PC.

Thank you.
This was selected as the best answer
Mike KypriotisMike Kypriotis
THe AVG_Clear worked :) The AVG folder in program files was deleted and also the services. I still have in startup the Avguirna and Avlaunch but was able to disable them.
Thanks for the quick and helpful reply
Akash ChandaAkash Chanda (Avast)
Hi Mike,

We are glad to know that your issue has been resolved. Please feel free to contact us for any further assistance with AVG.

Thank you!
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