I just bought it a few days ago. It was working fine. I ran the AVG optimization, restarted the computer, and now the VPN doesn't work. The switch to turn it on is greyed out. I've tried different locations, but it still wont work.
We apologize for the inconvenience caused, we suggest you to revert the changes : http://avgread.me/1OePtYK made by AVG PC TuneUp and check the issue once. Also, please try removing : http://avgread.me/1DEtNP0 and reinstalling the AVG Secure VPN once and check if you're able to connect again.