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Mike PhelanMike Phelan 

Update error

AVG Internet Security 2017. 13 June 2017 09:00

UPDATING...
STEP 1/2
[100%] | Error: HTTP server returned error

or:
Connection not established
Alok KumarAlok Kumar (Avast)
Hello Mike,
I'm sorry to hear that AVG update is giving an error while their updates. In this case, I request you to repair AVG program (http://support.avg.com/SupportArticleView?urlname=How-to-repair-AVG) and reboot your computer once. After reboot, please check if your AVG program is working fine.
Best regards,
Alok.
Stephen GrantStephen Grant
I am also having this issue.
Alok KumarAlok Kumar (Avast)
Hello Stephen,
Please follow the below instruction to repair AVG program, please reboot your computer once and check if your AVG updates is working. If the issue still persist please contact us again.
Best regards,
Alok.
Chris HChris H
Me too with same issue on my PC & my dad laptop 
Balasubramanian SBalasubramanian S (Avast) 
Hello Chris,

I am sorry to know that you are facing the same issue.
Have you tried the repair of AVG Protection program once?
Chris HChris H
Yes i have tried repair.

It's server problem with AVG?
Balasubramanian SBalasubramanian S (Avast) 
Thank you for the confirmation, Chris.
It is necessary to check the status of the program, only then we can identify what is causing the issue.
In this case, I have sent you the email instructions to get our additional support help.
If the email is not present in the inbox, do check it on the spam and junk folders once.
s. felds. feld
i have this same problem and i wont to try aavast now
Mike PhelanMike Phelan
STILL
UPDATING...
STEP 1/2
[100%] | Error: HTTP server returned error

or:
Connection not established

Tried 'repairing' before contacting AVG because I knew you'd suggest it. There is, of course, nothing wrong with the program (in that respect!) it must be your server.

Tried manually updating from:
www.avg.com/update.
It finds no update files.

I hope you sort this soon because we are not fully protected although your new program says that we are. AVG Internet Security 2016 is updating correctly. You probably know that Avast has suffered this problem in the past.
Alan BinchAlan Binch
User s. feld has posted their own topic (https://support.avg.com/answers?id=906b0000000Dpm3AAC).
AVG Guru
Balasubramanian SBalasubramanian S (Avast) 
Hello S. Feld,

This is a known bug and developers are working to fix this.
I assure you that the issue will be fixed as soon as possible and released via update.
I appreciate your patience and understanding in this matter.
Thank you.
Balasubramanian SBalasubramanian S (Avast) 
Hello Mike,

As explained here, this is a known bug and we will fix this as soon as possible.
Your patience is much appreciated.
Thank you.
Maureen RossMaureen Ross
12:56 P.M. EDT
Tuesday
June 13, 2017

I, too, am having the same problem "Error: HTTP Server returned error" when I try to manually update the annti virus.
One comment I read was that "This is a known bug....and will be fixed via release of update." It was posted ny some AVG tech. But, that post isn't showing.

I am new to AVG with a free 30 day trial as of June 6th.
 
Balasubramanian SBalasubramanian S (Avast) 
Hello Maureen,

I am able to view the post stating this as a bug: https://support.avg.com/answers?id=906b0000000Dpjl
If you are facing the same issue for update, please be informed that this will be fixed as soon as possible.
Thank you.
Linus PeltLinus Pelt
I have the same error message.  As of 4 pm on 6/13/2017, the repair process outlined at the top of this thread did not work.

Is it still a "bug" problem?  And is it being worked on?  And what the is the current estimate of repair time?

Thanks.
Mike PhelanMike Phelan
Thank you Balasubramanian.
I'll wait the problem has been found and cured before checking my bank account. Hopefully before we go shopping on Wednesday morning.
Best of luck,
Mike.
Hilary JettyHilary Jetty
I'm having this same issue. Tried repair/reboot, nothing changed. Last virus definition 14 hours ago, Update always hangs up at the point where something that has bootwin32-375 in the signature shows up (everything moves so fast I can't figure out the rest). WHEN WILL THIS BE FIXED??? Is it only in free version, or are paying customers also experiencing this?
AvinashAvinash (Avast) 
It is indeed disappointing when you have to contact us multiple times about the same issue. We would like to update you again that our technical team is working on the fix and I am sorry there is no exact estimated time when will the fix be available.
Mike PhelanMike Phelan
You are NOT PROTECTED
Although the interface says 'You are fully protected' you are not. At the rate at which new viruses and other nasties are being disseminated it is certain that AVG 2017 is not doing its job properly. I am not using online banking until 'our technical team' has got the damn thing sorted out. Meanwhile I would advise everyone to use telephone banking.

It is paticularly worrying that many AVG users are assuming that their virus definitions are being updated automatically so are blissfully unaware that they are not fully protected.

AVG Internet Security 2016 is being updated correctly and protecting well so now, AVG Technologies, isn't it time to allow everyone to use it? Not just 'some PCs'.
Alok KumarAlok Kumar (Avast)
Hello Mike,
I'm sorry about the error, we have already reported AVG Virus definition update failed error "HTTP server returned error" to our concern team, they are working on this and the issue will get fixed as quickly and efficiently as possible, please be patient.
Best regards,
Alok.
Mike PhelanMike Phelan
Well done to those who got the problem fixed. The program is now updating correctly.

Thank you.
Balasubramanian SBalasubramanian S (Avast) 
Hello Mike,

Thank you so much for confirming that the update issue has been fixed.
I appreciate your patience and understanding in this matter.
Feel free to contact us if you need any assistance.
Have a nice day!
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