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Davy SaputraDavy Saputra 

Having trouble uninstalling AVG Anti-Virus

I tried to uninstall my AVG, they asked for my password. I gave them the correct password, I clearly remembered. I tried all combinations of passwords I also use on other platform but everything that I wrote on the password box, they said it is wrong. I even changed my password 2 times. I thought that might help but nothing works. Now since I can't seem to enter the "correct" password, I can not uninstall my AVG anti-virus. Please help me out, any advice would be appreciated. Thank you. 
Best Answer chosen by Davy Saputra
Alok KumarAlok Kumar (Avast)
Hello Davy,
I'm sorry to hear that you're experiencing issues with AVG Antivirus uninstallation (http://support.avg.com/SupportArticleView?urlname=How-to-uninstall-AVG-AntiVirus-for-Mac) on your Mac computer. Please let us know if you're using the computer password to uninstall it. If not, please use your computer password (not MyAccount password) to uninstall your AVG Antivirus. If the issue still persist, please share a screenshot of the password pop up to assist you further. You can check the following link to see the instructions about taking the screenshot (https://support.apple.com/en-us/HT201361)
Best regards,
Alok.

All Answers

Alok KumarAlok Kumar (Avast)
Hello Davy,
I'm sorry to hear that you're experiencing issues with AVG Antivirus uninstallation (http://support.avg.com/SupportArticleView?urlname=How-to-uninstall-AVG-AntiVirus-for-Mac) on your Mac computer. Please let us know if you're using the computer password to uninstall it. If not, please use your computer password (not MyAccount password) to uninstall your AVG Antivirus. If the issue still persist, please share a screenshot of the password pop up to assist you further. You can check the following link to see the instructions about taking the screenshot (https://support.apple.com/en-us/HT201361)
Best regards,
Alok.
This was selected as the best answer
Alan BinchAlan Binch
Davy, If applicable.. For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. 
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