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MARION HARRISONMARION HARRISON 

avg is blocking sites after latest virus defini...

Hi,
I use AVG Ultimate 2017 (paid version). I have the Windows 10 creator (latest update).
Everything was working fine yesterday.
After an update of virus definitions last night / this morning, some of my web pages are blocked. 
How do I get these unblocked? one of the pages is the facebook login and my own webpage on google sites.
Any help / advise would be appreciated.
many thanks

 
Best Answer chosen by MARION HARRISON
Abirami ShanmugamAbirami Shanmugam (Avast)
Hello Marion,
I am sorry to hear about this. Please open AVG  -> Internet Security -> Menu -> Settings -> Components -> Firewall -> Customize -> Network Profiles -> Change the network profiles from Public to Private and click OK to save changes.
Again, open AVG  -> Internet Security -> Menu -> Settings -> Components -> Firewall -> Customize ->Profiles->System Rules->Enable the 'Allow windows file and printer sharing', enable the 'Allow remote desktop connections to this computer' and also enable the 'Allow stealth mode for public networks'. Then click OK to save changes and check if websites works fine.
Thank you.

All Answers

Abirami ShanmugamAbirami Shanmugam (Avast)
Hello Marion,
I am sorry to hear about this. Please open AVG  -> Internet Security -> Menu -> Settings -> Components -> Firewall -> Customize -> Network Profiles -> Change the network profiles from Public to Private and click OK to save changes.
Again, open AVG  -> Internet Security -> Menu -> Settings -> Components -> Firewall -> Customize ->Profiles->System Rules->Enable the 'Allow windows file and printer sharing', enable the 'Allow remote desktop connections to this computer' and also enable the 'Allow stealth mode for public networks'. Then click OK to save changes and check if websites works fine.
Thank you.
This was selected as the best answer
MARION HARRISONMARION HARRISON
thank you. it is working now.
KarthikeyanKarthikeyan (Foundever) 
I am happy to hear that the issue is resolved. I appreciate your time and co-operation. Feel free to contact us for further queries regarding AVG.
steve maxwellsteve maxwell
Profile should be policies?
 
Lucienne TuckerLucienne Tucker
What is a Windows 10 Creator. Ever oince I have windows 10, my live.ca email is not receiving email, I thought maybe my office software is too old and I bought Office 2016,  Which is giving me more problems as it is not compatable with my old version of Office 2003, so all my documents are screwed up. Can anybody help. What is that latest offer of AVG is  me about it will hidc my computer?
KarthikeyanKarthikeyan (Foundever) 
Hello Lucienne,

I see from your record that you have active subscritpion of AVG Internet Security and AVG PC TuneUp. Please let me know the error message you receive when you try to open the files in your computer.
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