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Conor Smith false positive or not?
Hi,
Every time I run a computer scan with AVG, it always picks up a trojan horse SCGeneric2.COAT. It's always under the c:\Windows\System32\svchost.exe (4228)
Doesn't matter how often I scan, what I do, AVG will always seem to detect this and "remove" it. I've used different anti-virus and anti-malware programs to see if they pick up the issue, but they've detected nothing. Only AVG seems to be having an issue with this. Which makes me wonder if this is a false positive, as this seems to be the legit svchost.exe in the correct folder.
I've looked around for answers, but have found nothing (anything relating to svchost.exe being a virus was always located in a different folder, i.e. not in system32). Hoping someone might shed a bit of light on this.
Thanks in advance.
Every time I run a computer scan with AVG, it always picks up a trojan horse SCGeneric2.COAT. It's always under the c:\Windows\System32\svchost.exe (4228)
Doesn't matter how often I scan, what I do, AVG will always seem to detect this and "remove" it. I've used different anti-virus and anti-malware programs to see if they pick up the issue, but they've detected nothing. Only AVG seems to be having an issue with this. Which makes me wonder if this is a false positive, as this seems to be the legit svchost.exe in the correct folder.
I've looked around for answers, but have found nothing (anything relating to svchost.exe being a virus was always located in a different folder, i.e. not in system32). Hoping someone might shed a bit of light on this.
Thanks in advance.
Yes, we are here to help you. Please share a screenshot of the AVG Detection to assist you further. You can check the following link to see the instructions about taking the screenshot (http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot). You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Best regards,
Alok.
I have forwarded this case to our senior team, we will contact you once we receive a reply or in need of more information.
Best regards,
Alok.
I appreciate your patience in this matter.
We request you to boot your PC into safe mode as mentioned in this article: http://support.avg.com/SupportArticleView?urlname=How-to-reboot-your-computer-into-Safe-Mode and initiate the scan using AVG.
If the issue persists please collect and send us the log files for which an email instruction has been sent.
If the email is not found in inbox, do check in spam and junk folders once.