Home Support

AVG Support Community

Share tips and solutions on AVG Products

Have a question?

Community topics

AVG Gurus

These community experts are here to help

  • (AB) Alan Binch
  • (BA) Borislav Angelov
  • (VB) Vladimir Bartl
  • (SK) Subhadeep Kanungo
  • (MS) Miloslav Serba
Manaswini BaralManaswini Baral 

Unable to login into AVG myaccount

I want to unsubscribe  so that it won't be auto renewed but the problem is ,i am unable to login as the login link is not working for me . Everytime i tried to login into myaccount ,it shows this page is not available . Plz help me unsubscribe 
Alok KumarAlok Kumar (Avast)
Hello Manaswini,
I'm sorry to hear that you're experiencing issues with AVG MyAccount. I request you to open AVG MyAccount (https://myaccount.avg.com/en-us/my-account-login) in different browser (or you can try to login to AVG MyAccount in different devices). If the issue still persist, please share a screenshot of the error message to assist you further. You can check the following link to see the instructions about taking the screenshot (http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot). You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Best regards,
Manaswini BaralManaswini Baral
Thank you so much, that problem resolved but now I can't see my subscription in my AVG MyAccount .  if I can't see it how am i gonna unsubscribe it?
Bhuvaneswari VairavanBhuvaneswari Vairavan (Avast)
Manaswini, thank you for letting us know. I see that AVG Internet Security Unlimited has been renewed automatically recently. I have disabled the continuous protection service and you will not be billed automatically once the subscription expires. If you wish to get a refund for the auto charge, please visit https://support.avg.com/RefundForm and fill in the refund request form. Our refund team will process your request and get back to you via email.

Thank you!
Manaswini BaralManaswini Baral
Thank you for your help.
Bhuvaneswari VairavanBhuvaneswari Vairavan (Avast)
You're most welcome, Manaswini.
Ask a question
Struggling with non-AVG technology? We can fix that, too!