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Billy WatersonBilly Waterson 

Anti-theft unlock password

How do I reset Anti-theft unlock password 
Balasubramanian SBalasubramanian S (Avast) 
Hello Billy,

Please follow the below mentioned steps to reset AVG Anti-theft password:

1. Visit AVG Mobilation website. http://www.avgmobilation.com/
2. Login with the AVG My account option and enter the email address and password (Email address used during registration).
3. Select the device from the drop down menu.
4. You could see the "Security PIN" tab.
5. Click on it and set a new four digit pin code and click next.
6. Wait for few minutes and now enter the four digit pin in your device.

Note that for Anti-Theft features to be working, the following conditions has to be met.

1. Active data connection on your device.
2. Your device should be turned ON and it should not be formatted.
3. Device should be displayed under Mobilation website, we can help you with re-registration if not listed.
Feel free to contact us if you need further assistance.
Neil ChanNeil Chan

Good day! 
My phone got locked also with avg anti theft after changing my sim. could not find my unit in the avgmobilation.
hope you can help me
,y phone is Acatel 5021e

 
Balasubramanian SBalasubramanian S (Avast) 
Hi Neil,

We have replied to your Facebook private message.
Please keep up the conversation through single thread in order to get quick assistance.
Thank you.
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