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Alan Binch
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Miloslav Serba
Please provide the screenshot of the message that you get from AVG.
To take a screenshot please follow the instructions mentioned in this link: http://avgread.me/1aZxsAV and attach the image to this post.
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Nothing on the notification is "clickable", so it's been sitting there for the past five minutes. It's blocking access to the system tray, so I can't even try disabling AVG. It's now eating up my work time and it looks as though I'll have to re-start the computer. Not good enough.
Thank you for providing the screenshot. To analyze the issue further, I need to submit your concern to our senior technicians along with other diagnostic logs. I have sent you an email with steps on how to collect and upload the data required for analyzing your issue. Please check your inbox and spam/junk folder as well.
I regret for the inconvenience caused. Please disable AVG temporarily in your computer and restart your computer. Once the computer restarts, please enable AVG Protection and check if everything works fine normally. If you get this pop-up from AVG again, please contact us back with the screenshot http://avgclick.me/getscreenshot of the pop-up and we will escalate this case to the senior team.
To disable AVG temporarily, please right click on the AVG icon present at the bottom right corner of your desktop(System Tray) and you can see a scroll bar to "Disable Protection". Please click on the same and disable AVG Protection.