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Bonnie WarburtonBonnie Warburton 

Trojan horse SHeur4.ZP

I have thousands of Trojan horse SHeur4.ZP in my Virus vault and I cant empty my vault or delete them. Please help. 
Gulam Shaik MohammedGulam Shaik Mohammed (Avast)
Hello Bonnie,
We apologize for the inconvenience caused.
May I know the version of AVG program installed on your system?
We kindly request you to please click on the "Empty virus vault" at the bottom of that Window to clear it. If you still have issue, could you please provide us the screenshot of the virus vault Window which you are referring?
Thank you.
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