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Søren MejlvangSøren Mejlvang 

Can't update AVG

Hi

I have an "update nedet" message in AVG.

When i try to updage, it says that "an other instalation in progress" therefore i cant update.

If i try to uninstall the same messege apear. What to do ??



 
Balasubramanian SBalasubramanian S (Avast) 
Hello Søren, sorry to hear that. I would request you to open the task manger and then select "processes" tab and see for the AVG programs running in it. Please stop all the process of AVG and then start the AVG program and try updating. If you still face the same issue please contact our technical support via https://support.avg.com/support_contact_form?l=&retUrl=support_sales . Thank you.
Coen GabrilsCoen Gabrils
Mr. Balasubramanian,
I have also a problem with updates. I recieve following message:
Update installation failed!
The updates available for your AVG product could not be installed. The original files on your computer may have been changed".
The updates could not be installed.
Click on "Finish"to close AVG Update Wizard.  Why should I use to shat or a phonecall to contact AVG?
Without updates I bought a unusefull Program I think, so please help !!
KishoreKishore (Avast) 
Hello Coen.
I am sorry to hear that. Could you please let us know the AVG program on which you are facing the update issue. Also you could contact our support via http://avgread.me/1FQ12oe to assist you better in resolving the issue. Please feel free to contact us back for further assistance.

Thank you.
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