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Yannick SchillingerYannick Schillinger 

Latest AVG Update causes EndNote to crash

After the latest AVG update (Antivirus Protection FREE on Windows 8), the EndNote reference manager software (http://endnote.com) keeps on crashing. Disabling AVG or unistalling it completely fixes the problem, so there seems to be some sort of incompatibility.
AvinashAvinash (Avast) 
Hello Yannick,
Thank you for contacting us. We regret for the inconvenience caused. Please go ahead and add the software to AVG's exceptions list as described in this article ( http://avgclick.me/AddException ). Please, feel free to let us know if you require any further assistance. Thank you.
Dom DomDom Dom
Hi, the simplest solution is to temporarily disable AVG while you are working with Endnote and then reenable asa needed. You guys should be promoting this.....its easy....What wasnt easy was trying to figure out why Endnote crashed every thirty seconds.
Aravind GnanamurthyAravind Gnanamurthy (Avast)
Hello Yannick,
We completely understand your concern.
Could you please let us know whether you have tried adding it in exception list?
Thank you.
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