Home Support

AVG Support Community

Share tips and solutions on AVG Products

Have a question?

Community topics

AVG Gurus

These community experts are here to help

  • (AB) Alan Binch
  • (BA) Borislav Angelov
  • (VB) Vladimir Bartl
  • (SK) Subhadeep Kanungo
  • (MS) Miloslav Serba
David JessopDavid Jessop 

Error Code 0xe0060007

Hi AVG

I have been having difficulty installing AVG Free 32 Bit, constantly receiving the error code 0xe0060007 and a msg to ' Connect to he Internet'.

After looking thro theon-line support I found a msg from AVG to use the uninstaller and try again - this worked & I installed successfully.

However, the same thing has happened when trying to install the free one use only PC Tune Up Tool. I have shut down several times and tried but I get the same msg every time.

Just wondered if you could help

Thanks & regards

David
Aravind GnanamurthyAravind Gnanamurthy (Avast)
Hello David,
We are sorry for the difficulties you are currently experiencing.
To install AVG Antivirus free we request you to run AVG remover tool and then install AVG free offline installation. To run AVG remover tool follow the below steps :
Please click on the below link to download remover tool
http://aa-download.avg.com/filedir/util/AVG_Remover.exe
Accept the license agreement and then choose AVG Product and remove it.
NOTE: Once the AVG Remover Tool has done with its process. Please go to the drive where you installed this tool and look for a folder named as "AVG Remover" and I request you to delete it manually.
Aravind GnanamurthyAravind Gnanamurthy (Avast)
To install AVG Antivirus Free 2016 we request you to use the offline installation. To determine whether your OS is a 32-bit or 64-bit, please click on this link. http://support.microsoft.com/en-us/kb/827218
For 32 Bit : http://files-download.avg.com/inst/mp/AVG_Antivirus_Free_x86_694.exe
For 64 Bit : http://files-download.avg.com/inst/mp/AVG_Antivirus_Free_x64_693.exe
Feel free to contact us for any further assistance. Thank you.
Ask a question
Struggling with non-AVG technology? We can fix that, too!