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nan rennan ren 

zen "protection" be gone

Suddenly AVG free does not recognise its license. :(
Like so so many, I don't want zen. I donlt want a product called "Protection".
I followed the misleading link for free antivirus & was accordingly mislead to get zen & "protection".
I stoppped this install.
I followed a helpful-sounding link to a free antivirus online installer.
The post also had mention of someone removing all registry keys relating to AVG to stop zen & "protection" loading, but no details.
Ran the installer.
viola ==> Zen & "Protection".
Unistalling AGAIN!
Yet another reboot.
Can't uninstall zen without first uninstalling "Protection".
"Protection" uninstall is many minutes into the work & satill shows a green bar about a quarter of the way across.
Its stalled, I guess.
.
Just want the free antivirus to work again.
Any suggestions?
.
It would be nice if the link for "free antivirus" was just that.
Honest marketing.
If this fails, I guess I'll go buy one, but it's not going to be AVG. Seems you can't trust it.
.
Green bar - less than one quarter of the way across.
Multiple reboots - another hour wasted.
So sick of this.
.
Anyone have a route to just get the free antivirus?
(I know, asked before, but the ones I found just don't seem to be up to defeating the AVG installer that so knows best.)
.
PS: I love the "must have inadvertently" on the answers about getting the zen & "protection" download.
.
PPS Hey look the uninstall failed.
Error code 0xC0070643
Description: Event exec_finished
.
Can't have the product you want - can't get rid of the ones you don't want.
.
Suggestions?


 
Aravind GnanamurthyAravind Gnanamurthy (Avast)
Hello Nan,
We understand how something like this can really try your patience. We appreciate your valuable effort in trying to fix it.
Please be informed that AVG Free doesn't require license number. You have installed AVG Zen which is a paid product. To install AVG Antivirus Free 2016 version in your pc, we request you to run AVG remover tool in your pc and remove all the traces of AVG and then install back AVG in your pc. To run AVG remover tool for AVG Antivirus please follow the below steps :
Please click on the below link to download remover tool
http://aa-download.avg.com/filedir/util/AVG_Remover.exe
Accept the license agreement and then choose AVG Product and remove it.
NOTE: Once the AVG Remover Tool has done with its process. Please go to the drive where you installed this tool and look for a folder named as "AVG Remover" and I request you to delete it manually.
Aravind GnanamurthyAravind Gnanamurthy (Avast)
Then press Widow key + R on your keyboard and type "appwiz.cpl" and hit enter. From the control panel choose AVG Zen and uninstall it from your pc.
To install AVG Antivirus Free 2016 we request you to use the offline installation. To determine whether your OS is a 32-bit or 64-bit, please click on this link. http://support.microsoft.com/en-us/kb/827218
For 32 Bit : http://files-download.avg.com/inst/mp/AVG_Antivirus_Free_x86_694.exe
For 64 Bit : http://files-download.avg.com/inst/mp/AVG_Antivirus_Free_x64_693.exe
Please feel free to contact us for any further assistance. Thank you.
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