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Benjamin Holger E. RuhlandBenjamin Holger E. Ruhland 

Now they destroy my PC why?

Antivirus is not much a help with resident Hacks. Have you ever thought of addressing hacks?
Like Flash ROM hacks to prevent assault onto the clients Live?
The story.
I install a game called "Defiance" from Trion Worlds.
First i wonder, why would they want a copy of my ID Card. I have for sure no copy sent for such a idea, but that's the first point towards capital hacking on that publisher.
Next then a message, they do not accept accountrequest from GMX, since GMX got integrated into 1&1 what got integrated into WEB, i consider myself a GMX better that it is a German produce.
I log onto on one of my Google gaming accounts.
First appearance: I play the game, until it suddenly crashes my PC, saying fluctuations in the flow where causing it to ceed function.
I sure request assistance there. Coming nothing firsthand, i check my system integrity. Stay away of that for 2 months and run other applications to find the cause. Nthing happens then, until i return to that game. It immediately starts crashing from Flow issues.
I clean my PC with AVG, find two worse threats, Crypt4.CBJV and VBS/AGENT both get removed.
Now, the problem is that. These threats are gone, but i am still getting that crashes even when going offline in total. It is that i get them on various products only.
These products are widely mistaken for enemy or pervert. Alike Civilisation Beyond Earth, Mercenaries 2.
The hack, persistent or not does definitely originate from that Trion Worlds, since that is the only place i met out at a public place having me even ingame hacks, like adding graphics to the game world and changing game data. Normal there.
How can i remove that Item?
I allready done every attempt getting them to reply, but i only ended up having the N.S.A. adviced to read the support results there.
I made my PC for eternity and it is brand new, a year old now.
 
Benjamin Holger E. RuhlandBenjamin Holger E. Ruhland
i found a file that i do not recognice by any means. CTF Ladeprogramm. when running task manager.
never seen it in my live. there is another one, DOS and something, it hides itself within under a second and gets executed twice. I can't reproduce the way to make it show.

any help is appreciated.
Rajarajan SooiyachanthRajarajan Sooiyachanth (Avast)
Hello Benjamin Holger E. Ruhland ,
We are sorry to hear to hear about the inconvenience caused. Please note that no anti virus program is capable of providing 100% protection against all the threats as there are new variants of malware developing everyday. Please always keep your AVG program up-to date with latest virus definitions as we keep them updating when a new variant of virus or malware is detected. I suggest you to check if a latest version(2016) of AVG program is installed in your computer and let us know. Thank you.
Benjamin Holger E. RuhlandBenjamin Holger E. Ruhland
i just bought it two days ago since i have not found the former one.
kind of strange is, that i might have thought it would have been my trafo, if the problem only persisted early, when i tryed for its cause.
I was running FalloutNV in offlinemode with alot of mods, so i think there is no capable mistaking for my Hardware the time it occured first, now aprox three monthes ago.

+ coming with that issue, a notifyer about i would have not have bitdefender enabled, what i have not disabled firsthand, i click the banner and windows crashes in total, leaving my with a ALT+TAB interlace with nothing responding since the error read windows is not working cancel agree.

another issue siding this was somebody changing drivers via hidden remote into PhysX to run by CPU instead of my default setting.

i was running bitdefender and the windows firewall at Windows 10.
most issues i could disable with using AVG PCtuneup. Iwas never having any violent attacks like that, even i rarely found some viruses, but appearantly never that place making them out.
 
Gulam Shaik MohammedGulam Shaik Mohammed (Avast)
Benjamin,
Sorry for the inconvenience caused.
We see that your system is affected by some threats. May I know the name of the Antivirus programs installed on your system?
Have you installed Bit defender along with AVG Programs? If so, it is not recommended to install two Antivirus program on same system. Please be informed that some adware programs may installed on your system unknowingly while you try to install any other programs. You can remove this easily, first go to control panel and click on Programs and Features and in the list of programs search for any tool bar or search bar or any weird programs installed in your computer. If you see some suspicious program just uninstall it.
Please feel free to get back to us for further assistance.
Thank you.
Benjamin Holger E. RuhlandBenjamin Holger E. Ruhland
The Bitdefender is the standard windows AV. other it is only ever one at a time, actually i am with AVG.
I ever delete any adware as possible, using tools like TuneUp and autostarts.
What inconvenience are you talking about? Sounds much like you are feeling guilty.
I hope there is no reason.
I got no idea of PC beyond running windows, and several functions that i am falling over.
what i can do is binaries and math, nothing of use for any kind high issues.
Gulam Shaik MohammedGulam Shaik Mohammed (Avast)
Benjamin,
Unfortunately since it is related to gaming and as you are mentioning about ROM hacks as you know unfortunately we don't have options to help you in this issue. However since you are considering a particular file as threat i.e., CTF Ladeprogramm, we request you to kindly submit the sample in the below mentioned link and we will work on it and check if there is any kind of threat.
http://samplesubmit.avg.com/
Please feel free to get back to us for further assistance.
Thank you.
Benjamin Holger E. RuhlandBenjamin Holger E. Ruhland
i have send the file connected to the mentioned entry: ctfmon.exe
that folder "sysWOW64", what is that for? is it an original? i don't comprehend all that slang they put in the systems drivers and such so i don't commonly delete anything.
But this folder appears to me like better off deleted.
Any question about why i use my PC at home? It appears to meet evergrowing disgust to employ oneself with a disgusting something like PC.
Health issues, since i am a chld i live under some kind of isolation, so i entertain myself.
Since i don't like TV all that much, i play with that item.
Coming out of that is capital, my bank is not supporting a preence in my vicinity, it is a mostly pure direct bank(online).
My last PC got destroyed by somebody online engaging a Hypertransfer. That happened on a download from CHIP.
This one now is rather new and appearantly somebody hates me enough to destroy this one also.
I got no idea about reason + whatever.

i am really sorry for all these sentences, but i think i can comprehend that you do not really come for what i am experiencing a problem and find the idea posting on this forum rather ridiculous.
i am confused ,

thanks
Gulam Shaik MohammedGulam Shaik Mohammed (Avast)
Benjamin,
We certainly understand your concern and would like to keep you informed that the file that you have mentioned is an essential for the effective functioning of your Operating system. However, please confirm if the AVG program did detect the file as a virus and we would also request you to submit the sample here in the following link: http://samplesubmit.avg.com . Thank you.
Benjamin Holger E. RuhlandBenjamin Holger E. Ruhland
Is there anything else i can do to improve my security?
AvinashAvinash (Avast) 
Hello Benjamin,
Thank you for the information provided. We see that you have an active license for AVG Anti virus. We hope it is installed on your PC and working fine. Keep your AVG anti virus up to date with latest virus definitions to protect your PC better. Thank you.
Benjamin Holger E. RuhlandBenjamin Holger E. Ruhland
i am really sorry to hear of that.
how would i great you?
what to do when setting up is not enough anymore?
what when restting is not solving any issues anylonger?
even institutional functions fail by default?

War?
Since you can't find peace without the issue: Armageddon.

:) a poem i had in mind, maybe fit in some points, i was to adept it to the situation.

In the end the one starts to glow in sepiagreen and nothing could evade its eyes.
But he chose to become a tormented, preferring peace.
AvinashAvinash (Avast) 
Benjamin, unfortunately, from your recent message, it was not clear to us how we can help you. Could you please confirm whether AVG anti virus is installed and working fine?
Benjamin Holger E. RuhlandBenjamin Holger E. Ruhland
My programs are all about to work ffine almost.
There is that, that any of them fails to run since lately.
That problem appears casual, never happened before .
Aravind GnanamurthyAravind Gnanamurthy (Avast)
Hello Benjamin,
We understand how something like this can really try your patience.
Could you please let us know the name of the AVG product you have installed in your pc? we request you to disable AVG http://avgclick.me/TempDisableAVG and check whether your game works fine, so that we are happy to assist you better.
Please feel free to contact us for any further assistance. Thank you.
Benjamin Holger E. RuhlandBenjamin Holger E. Ruhland
timeline of occurance:
1. happen
2. analyse- 2 month off that site, no happen
3. return to that site and happen again
4. abandon that site after customer service failure
5. the happening does not stop again
6. install AVG to improve protection
7. yet
Benjamin Holger E. RuhlandBenjamin Holger E. Ruhland
ok, disabled. it may take several hours to see if that changes anything.
It has a delay of aprox 4 hours until a happening.
like as if somebody was trying to limit function of the CPU to twice stacksize maybe?

thanks for the replies, i'll try that out now.
Balasubramanian SBalasubramanian S (Avast) 
Hello Benjamin,

Please do let us know the status after disabling AVG so that we can proceed further.
Benjamin Holger E. RuhlandBenjamin Holger E. Ruhland
It took only a three quarter hour this time.
 
Benjamin Holger E. RuhlandBenjamin Holger E. Ruhland
simply for sake of clarification my voltage as from HW Monitoring at the BIOS.
V     / 1,284
3,3   / 3,304
5     / 5,070
12   / 11,874
Balasubramanian SBalasubramanian S (Avast) 
Bejamin,
Do you mean the issue got resolved after disabling AVG or it still persists?
Benjamin Holger E. RuhlandBenjamin Holger E. Ruhland
After disabling AVG the issue still appears. PC crashes, reboots the BIOS and tells that there was an energy issue.
I got no such issues with my flow support as well the Trafo is still good.
And the coming of this issue points strongly towards a foreign cause. such like a virus.

 
Balasubramanian SBalasubramanian S (Avast) 
Benjamin,

Even after disabling AVG if the issue persists, then the issue is not caused due to AVG.
Please contact the local technician to fix this issue.
Benjamin Holger E. RuhlandBenjamin Holger E. Ruhland
what has happened to you all?
you'r all going so fiendish and trt reason things that find no cause.
you could have just told me that you would not treat this virus for whatever reason.

The exact same thing happened at the place where i got that issue from. They too changed their names like the insane, with also having that maniacle stench of insult and fiendship on the choice of spells covered under the scent of fun.

Why do you do that?
 
Benjamin Holger E. RuhlandBenjamin Holger E. Ruhland
am i getting hacked by yours?
Balasubramanian SBalasubramanian S (Avast) 
Benjamin,

We have escalated to our senior level team and awaiting for a suggestion.
When we get a reply will post it here.
Your patience is much appreciated.
Benjamin Holger E. RuhlandBenjamin Holger E. Ruhland
Anyways, i appreciate the offer of having some program that at least removes the inert stuff.
Since i got no idea of how to do any kind of system security installations a remote functions is sure to be limited to some low level borders.
So i could not expect any solution.
Since i can not afford a somebody technician i have been with high hopes to at least get a hint on what the isuue maybe.
I can read and learn, so adepting towards a single solution is  an option. I just don't know where to look for informations since the effect appears totally out of any rational consequence.
What the BIOS says to be cause, flow issues makes no sense to me sinse all the currents seem to be normal. Any further monitoring is beyond me. Any hint towards software etc. would be really helpfull.

As so far i go with teh inert dissolution. or solution for some kind privacy and function. to be honest that's nothing making a reason for this use on resources and material but i think that can't be counted against your Antivirus.

btw. since i got no option saying your names, why would you note mine topmost? that's making me feel outcast. all those pictures of things that are not real. While i am the only one that is.

sincere
thereal
Alan BinchAlan Binch
Benjamin, Looking thro' your topic you've actually just had 5 different AVG customer support people dealing with your issue namely Rajarajan, Gulam, Avinash, Aravind & Balasubramanian.
AVG Guru
Benjamin Holger E. RuhlandBenjamin Holger E. Ruhland

i have done some more research, and found out that my Hardware and system seem to be nominal in total. I used Afterburner benchmarking to run several tests and without any overheating or use of CPU, GPU it shuts down on starting a BF4 map. This happening ever is accompanied by a sensation of hatred right several seconds before the happening.
There are no other obvious signs of that to occur, fans normal for situations i encounter that. Lighting also aswell sound.
I don't know what issue this is or what to do against it, but that's the reason why i consult this Forum.
Maybe another software solution that can help?

Hello Alan.
your right. 5 names, pseudonym.
should my reactions happen to bestrange you, let me tell: I experienced alot of hatred and terror in my life. None of these situations were clear or somehow definite. Itend to become cautious when people appear saying they where "funny guy". That's so far my take of it for sake of nervous issues, since i am alone, got alot stalkers as appears plus that i got no money, i need to be straight on my course.

survivor of 2 suicide terrorists
Benjamin Holger E. RuhlandBenjamin Holger E. Ruhland
fitting it all back into a shorter version

- i am customer at Trion Worlds
- at Defiance it starts crashing my PC
- 2 months off of trion worlds, no crashes the time
- i go back to that game and the crashes reappear
- i leave Trion Worlds, to retest the aptency of that virus
- reinstall a new Version of AVG, find a Trojan and a Virus of high risk status
- AVG removes them flawlessly
- the problem is not solved with that but i think is connected.
- even products that played normal before the visit at Trion Worlds are not playing anymore
- any process, even when the crashing application is minimized seems to be able to crash like for
example closing or opening a browser window while a Performance util is playing suspended in the background.
- My Hardware seems to be good, according BIOS monitoring and MSI Afterburner.

my first suggest is a hack of my Flash ROM BIOS, why i stayed on Trion Worlds for some while, trying to solve the issue with their customer support.
now it appears to be worse, persistent.
A virus or whatever fancy name there may be for such?
that's why i end up at AVG, because that is about the last address that promises solution.
 
Benjamin Holger E. RuhlandBenjamin Holger E. Ruhland
GMER does not work anymore either, it returns a : Attempted to write to read only memory : and notifies about a file, win32k.sys.
Does not appear with the AVG rootkitscan, what is working flawlessly.
Benjamin Holger E. RuhlandBenjamin Holger E. Ruhland
the exact message i get returned on bootup:

power surges detected during the previous power on
ASUS Anti-Surge was triggered to protect system from unstable power supply

---------
why i don't believe this? There have been three people in that place where the problem was produced by names : ASUS, NVIDIA and ALLAH.

My voltage still seems right, and nothing speaks towards a issue on that basis, more like a hesitant ...
you will not ever reply, right. to you it is ended with: My program does not solve the issue. ?

As if any PC was bought by a millionair. And when not, how cares?
 
Benjamin Holger E. RuhlandBenjamin Holger E. Ruhland
I see, when the producer go play hide don't seek but be rich and pay you got alot more stuff to do that you can't handle.

I am really out of options, there is absolutely no way contacting the producer of this Mainboard.
ASUS seems to be into another market, mainly servers or something reasoning a send in for repairs.

Just curious, but is there any reason why somebody like that would do as if serve a common market?
No wonder Hackers utilize them /as alias.

uuh a virus, a.k.a. would be this market mr. producer of yours. :((
Benjamin Holger E. RuhlandBenjamin Holger E. Ruhland
How much prepare went into this attempt,

to murder?

Will be arrival on the program?

why not hand out monitoring tools? because the industrie would betray you?
there is no other client this would make sense to.

 
Rajarajan SooiyachanthRajarajan Sooiyachanth (Avast)
Hello Benjamin,
We are sorry for the delay in responding. We would require some more information to diagnose your issue. Please follow these steps to send us diagnostic information from your computer. This information will allow us to analyze the situation and provide you with solution:
1.Click this link http://www.avg.com/filedir/util/AVG_SysInfo.exe to download the AVG SysInfo tool.
2.Run the downloaded tool.
3.Click Accept to confirm the license agreement, and then click Continue.
4.Once the screen Output created is shown, fill in any additional details, or click Attach if you want to attach any additional files, such as screenshots.
5.Click Send, fill in your email address, and then click Send again.
We will analyze the received files and provide you with further information. Thank you.
Benjamin Holger E. RuhlandBenjamin Holger E. Ruhland
i have deleted alot stuff from the "users/admin/local" folder, plus several registry entries, all around PunkBusterA.
This happened for checking on issues that might have been heat related, one of those tools told me to remove pb for voltage issues.
It seems to be stable the last several hours.
Additionally i disabled the automatic overclocking of GPU and CPU to prevent any issues from minor defects on that sides.

i ran a full check on sisoft sandra and had no crashes there, even at Kombuster when i had windows kernel errors(with another tool) i ran all the tests and it worked flawlessly.
and another reinstallation of drivers for sure+ BIOS reupdated.

right now i am trying out a performance application, thanks for the dynamik assistance until yet, it is a great help knowing there is somebody not hating me only.

Should this be solved, the pointer goes towards a PunkBuster issue with me. MSI Afterburner got that noted message at some info about voltagepresets.

Thanks :)
KishoreKishore (Avast) 
Hello Benjamin,
Please submit us the diagnostic information's using the link provided above so that we could analyze the exact issue and assist you better in resolving it.
Benjamin Holger E. RuhlandBenjamin Holger E. Ruhland
i submitted the info allready.
but i will do it again.
now i had another crash after a stable day, the PC starts up something trys to install a file 313msi something with unknown producer.
plus the explorer starts automatically loading your page.
KishoreKishore (Avast) 
Hello Benjamin,
Thank you for replying us back, once you submitted the analysis report our technical team will analyze the issue and assist you better in resolving your issue.
Benjamin Holger E. RuhlandBenjamin Holger E. Ruhland
the new version of avg.sysinfo is a thread so windows.
unknown producer also. what are you about?
It appears to me there are several rather enemy issues that appear frequently.
So i play along until either i got what i want or you give in hacking me.
Was there ever any AVG personal anyways?

and, please dont use my name, that's having me feel sick when you do it.
 
Benjamin Holger E. RuhlandBenjamin Holger E. Ruhland
and btw, i will not have you my system info again. Should you have taken anything else than that agreed upon, i need to inform you that i do not own any traderights on any of those files you might have picked, besides those under confidence definition.
For the comercial arts the taking them is a crime to you without agreeal, theft and abuse of social tools and installations etc. that's good for a decade demand and dependence in school with special people.
For the confident and declared items the crime level goes from idiot towards High treason.

You can sure make out your own suitable rehab, since i dont think you get any qualified assistance. Appears to me that you are out of aptency to have that definition, what you invite.
enemy

Sincere
that guy you are hating and stalking for no reason
 
KishoreKishore (Avast) 
We could certainly understand your concern. Not to worry, our technical team will analyze the issue and fix it for you as soon as possible.
Benjamin Holger E. RuhlandBenjamin Holger E. Ruhland
somehow my windows got fixed. It is running power on USB2 channels noow. I have no ide who has done it but it would be either you or Microsoft. Thanks so. And here are some Pictures.User-added imageUser-added image
 
Benjamin Holger E. RuhlandBenjamin Holger E. Ruhland
its getting worse the time passing online. Just watching some vid and it goes to crash after sending two error reports for missing links.

Is ther any way that i can prevent remote ?
Aravind GnanamurthyAravind Gnanamurthy (Avast)
Hello Benjamin,
We understand how something like this can really try your patience. We have escalated your concern to our senior level we will get back to you with a resolution. Thank you.
Benjamin Holger E. RuhlandBenjamin Holger E. Ruhland
Thanks alot, so i don't believe in this to be hardware error, everybody insists that i am an idiot and this must be the hardware. I can't even afford to have a repairs done as offered by Comodo, so it wold be nice knowing for sure.

Thanks Aravind and team
Aravind GnanamurthyAravind Gnanamurthy (Avast)
Thank you for understanding, Benjamin. Your patience is much appreciated.
Benjamin Holger E. RuhlandBenjamin Holger E. Ruhland
i mean it would only be fair or necessary adding some information i simply forgot mention. This is simply too much for taking.

Several days ago i had a bad emphasis about after having send a mail to the N.S.A., and later on this stuff happens. First nothing special mostly incurring curiosity, until then that download of the Nexus Mod Manager.

I go to http://forums.bethsoft.com/topic/1596098-a-foreign-hack-on-skyrim-the-nexus-nmm/ post my issue and get as noted that crashes i mentioned on that thread not have happened before. So i think there either is the cause watching or what else not, talk of.

Thanks for the time and care, if i can do anything to further Your investigations please don't hesitate and tell. Alass, i don't know exactly for how long i can stay this PC operating.

Good fortune to You

P.S. i do not nkow if the noted URL is safe, never any staff appeared.
Benjamin Holger E. RuhlandBenjamin Holger E. Ruhland
i don't know how much this concerns, but the mainboard shows the Standby Power LED lit at all time, even totally off the net. or when running like just yet. Standby is not working to powerup again since the last time i had this infection, informed Microsoft,(i ought it be one of the Windows 10 flaws) but nothing returns.
Benjamin Holger E. RuhlandBenjamin Holger E. Ruhland
silly but i trouble myself with that alot, i got that microcode uptadtion button at the BIOS somewhere, would it help disable it from what i read it is supposed to add codes that change the methods for powering and addressing CPU's.
A flash uppatch of BIOSdrivers is not helping it i presume since that has not helped. Is there anyway to reinstall the original microcode should that have been changed?
I know that you are not repair people or getting payd for repairs..

i have a microsoft update received, i can boot faster now and the lag using 100% HD for 5 minutes on startup seems gone.

Thanks to You, AVG and team
AvinashAvinash (Avast) 
You are most welcome and we appreciate your patience, Benjamin.
Benjamin Holger E. RuhlandBenjamin Holger E. Ruhland
Thanks Avinash,

is there anything you need me do?
AvinashAvinash (Avast) 
We suggest you to keep your windows and anti virus program up to date to keep your PC in top shape. Thank you.
Benjamin Holger E. RuhlandBenjamin Holger E. Ruhland
I sure do that Avinash.

Strangely the cardreader is broken again. Somebody is watching :(.
Can that Hackshield of you prevent such or is it a integral security issue with microsoft, i see so many having that disabled USB2.0 powerline like defaulted at windows, with getting and having no solution for it.
Aravind GnanamurthyAravind Gnanamurthy (Avast)
Hello Benjamin,
We apologize for the delay in responding to you. Thank you for your patience. However, we have escalated your concern to our senior level we will get back to you with a resolution. Thank you.
Benjamin Holger E. RuhlandBenjamin Holger E. Ruhland
Since i posted on Bethsoft forum, that i would net experience crashes on Flash Player Plugins it has started crashing on Flash Player Plugins.
That was yesterday, i posted that link earlier as a copy.

I simply try to ad any information of value, so it is not neede to reply any single tiem.
 
Benjamin Holger E. RuhlandBenjamin Holger E. Ruhland
Thinking of Groundwire, it is difficult starting the PC up. Guess i'll be booting down for some day sone.
Is there any way that can make a isue that disconnect power would stabilize a startup?
Problmatic is at my Mainboard, it says to enable Turbo mode is destabilzincg OCcurrent.
While there are two options to activate it and they are both enabled by default.
that is a Orochi 1.5.0.0-1

I am still confident that according the coming of the difficulties it is a foreign cause.
thanks and good things
 
Benjamin Holger E. RuhlandBenjamin Holger E. Ruhland
need to correct that numbers,
Orochi PI 1.5.0.0-1
 
Benjamin Holger E. RuhlandBenjamin Holger E. Ruhland
http://web.de/magazine/panorama/21-jaehrige-schuesse-hochzeitsfeier-getoetet-31424258
a day after i sent a mail about such to the Bundestag. Idk what.
 
Benjamin Holger E. RuhlandBenjamin Holger E. Ruhland
It starts making noise as if a old Harddrive would operate when a data comes from the router.
Not perfectly sure what it is, but it seems to be not the HD except for when the light got overwritten.
The green light indicating network activity is more likely to be lit when that scratchi sound appears.
I think this to be connected to the Virus.
Benjamin Holger E. RuhlandBenjamin Holger E. Ruhland
It appears the Hacker is around this place. I received this mail, and i got no idea what this person is tal;king about.

Gesendet: Mittwoch, 16. März 2016 um 18:01 Uhr
Von: Hotline <hotline@boystown.org>
An: "erasmusr@web.de" <erasmusr@web.de>
Betreff: White House and
Dear Benjamin ,
Thank you for contacting the office of the President of the United States with your recent email.  Here at Lifeline we partner with President Obama's White House office staff to provide support and encouragement to those in crisis.  In your note you mentioned an issue with your computer.  Check with a local computer shop to help you with that issue.
Consider talking to someone in person about how you are feeling.  If you are unable to talk with someone face to face, please consider contacting Lifeline at 1-800-273-TALK  anytime.  Trained counselors are available 24 hours a day, 7 days a week to provide you with support and encouragement by phone. 
Sincerely,
Chad, counselor
Boys Town National Hotline
in Cooperation with Lifeline
1-800-273-TALK (8255)
Benjamin Holger E. RuhlandBenjamin Holger E. Ruhland
Hello AVG,

the Virus appears to further its evolvement by effecting the Screen directly much of an effekt resembling the antipiece of vertical synchronisation.
I am simply trying to keep You informed of all things i think that might be an issue so that a failure of any kind would be not going alack a capable orientation.

 
Rajarajan SooiyachanthRajarajan Sooiyachanth (Avast)
Hello Benjamin,
We are sorry to know that. Since the issue seems to be more related to the hardware component of your computer/laptop, we suggest you contacting your product manufacturer who will be able to help you regarding hardware issues. Thank you.
Benjamin Holger E. RuhlandBenjamin Holger E. Ruhland
Hello Mr.Inkognito,
hideous it appears that you are typing on this thread.
And really, you thanking me for you are sorry? Stop insulting me.

two points for crime, zero assistance. sorry that
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