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  • (AB) Alan Binch
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Stan WalkerStan Walker 

AVG Internet Security Renewal

Hi,
I have just been notified that my product is coming up for renewal next month.
But have found out that I can get a better price if I renew it before the automatic annual renewal executes.

My question is this: Will I be billed twice? Once for the automatic renewal and the other for self executed renewal.

A speedy response would be appreciated. Thanks.
Best Answer chosen by Stan Walker
Gulam Shaik MohammedGulam Shaik Mohammed (Avast)
Hello Stan,
Please be informed that you will not get charged twice if you renewed your existing AVG Product. In case, If you purchase a new AVG product then the old AVG product will get renewed automatically. To know more we request you to contact sales support team using the link https://support.avg.com/support_sales?l=en_US  .
Please feel free to get back to us for further assistance.
Thank you.

All Answers

Gulam Shaik MohammedGulam Shaik Mohammed (Avast)
Hello Stan,
Please be informed that you will not get charged twice if you renewed your existing AVG Product. In case, If you purchase a new AVG product then the old AVG product will get renewed automatically. To know more we request you to contact sales support team using the link https://support.avg.com/support_sales?l=en_US  .
Please feel free to get back to us for further assistance.
Thank you.
This was selected as the best answer
Stan WalkerStan Walker
Thanks Gulam,
I was holding back. Hoping that someone else would comment. But then I suppose there is only one correct answer.
I am hard of hearing so the link you gave me did not help. If I can't hear, I can't chat. The other two links provided didn't seem to cover what I was looking for.
I will run with what you said and see the end result.
Thanks again.
Alan BinchAlan Binch
Stan, You actually start a live, online chat by typing with one the AVG agents.
AVG Guru
Stan WalkerStan Walker
Hi Alan,

Thanks for your comment. My line of approach was such. After trying to find an answer to my question (as listed by Gulam) on AVG. I then tried the FAQ's, both of which failed me. Then I used the Community Forum (thinking it would be similar to Yahoo Answers). Well instead of everyone throwing in their 2 pennies worth, I received 1 answer. Now exactly how many correct answers can there be?
 
Hope that some time in the future. Someone will come across this banter and be enlightened.
 
Regards. Stan.
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