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Caroline Harrold Rootkit keeps coming back
For 6 days I have been running scan with AVG that says I have a high risk threat. I resolve it and boot but when I scan it is there again. "";"Hidden directory, C:\";"Secured"
"Learn more" in AVG link takes me to "Rootkit_Hidden_Directory is a potential threat. Threats, when malicious, can be used to interfere with the normal operation of a computer, gather personal information or allow a hacker to access the device remotely without the user's consent.
This kind of software usually arrives in the form of an unwanted download from a malicious website or as code illegally injected into a legitimate website without the webmaster's knowledge. It can also be received as an email attachment or an instant message from an untrusted source."
which scares me.
How and why cant I remove it permentely?
All Answers
We understand how something like this can really try your patience.
Could you please let us know the name of the AVG and version of AVG product you have installed in your pc? so that we are happy to assist you better.
Thank you.
I would suggest that you run Malwarebytes Anti-rootkit as your 2nd opinion tool. You download it from http://www.bleepingcomputer.com/download/malwarebytes-anti-rootkit/ . Update us if it did find anything .
Vista 32bit?
I have also found out I have no restore points and I know I had system restore turned on.
I tried to turn it back on but it wont.
Really worried now.
Rootkit is already ticked. Didnt pick it up. Just ran AVG again under Rootkit and it picked it up in a few minutes.