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Amanda JohnsonAmanda Johnson 

friewall Driver Not Found

So, I just purchased AVG Protection PRO, and after install and restart, it says I'm not fully protected and "Firewall Driver Not Found." How do I get this driver, and why didn't it install with my AVG Protection Pro?
AvinashAvinash (Avast) 
Hello Amanda,
We are sorry to hear about the inconvenience caused. We would request you to run the AVG remover tool to remove all the remnants of the failed installation as described below. After you run the remover tool successfully, please download and install AVG again.
To run remover tool, please visit http://www.avg.com/tools#tba2 and click on "AVG Remover" to download the remover tool and run it on your PC. It will ask you to select which product you would like to uninstall. Please select "AVG Protection" and follow the setup instructions to uninstall AVG. Once the tool is run, your PC will automatically reboots. After the restart, please check if a folder with name AVG Remover is created under C:\ and remove it.
Upon running the remover tool successfully, please follow the steps in this article http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Protection to re install your AVG. Thank you.
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