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Vincent HeVincent He 

AVG License Error

Hi there I just bought the pro version of AVG today and 3 hours later and after about 10 computer restarts AVG comes up with the prompt 'AVG lisence error'. Since I bought the PRO version with a subscription I never received a lisence number well not one that I know of. Could you please help me out and email me the key? 

Thanks!

Aravind GnanamurthyAravind Gnanamurthy (Avast)
Hello Vincent,
We understand how something like this can really try your patience.
Upon carefully reviewing your account, I see that you have purchased AVG protection. To install the the newer version, we request you to uninstall the older version in your pc using AVG remover tool and then install AVG Protection back in your pc to get it fixed.
To run AVG remover tool for AVG Antivirus please follow the below steps :
Please click on the below link to download remover tool
http://aa-download.avg.com/filedir/util/AVG_Remover.exe
Accept the license agreement and then choose AVG Product and remove it.
NOTE: Once the AVG Remover Tool has done with its process. Please go to the drive where you installed this tool and look for a folder named as "AVG Remover" and I request you to delete it manually.
Aravind GnanamurthyAravind Gnanamurthy (Avast)
To install AVG Protection please click on the following link http://files-download.avg.com/inst/mp/AVG_Protection_806.exe download and install the file. To activate it http://avgclick.me/ActivateZen .
Please feel free to contact us for any further assistance. Thank you.
Vincent HeVincent He

Thanks for the quick reply!

So yeah when I bought the PRO version, I immediately uninstalled all the old AVG products I had, which was also displaying the 'AVG license error' and did a fresh install of AVG whilst signing in with my registered account. 

Once I logged in, it immediately came up with the PRO subscription status and all was good for about an hour. After a restart of my computer, the program displayed a 'AVG license error' on startup. It would be easier if there was a lisence key or something. 
Aravind GnanamurthyAravind Gnanamurthy (Avast)
Hello Vincent,
We apologize for the inconvenience caused. We appreciate your patience in trying out the steps.
I have sent you an email with further instructions to be followed to get our additional support.
Thank you.
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